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Welcomelist vs. Whitelist

lowraxe
I was looking through headers for my emails for a separate reason and saw that my spam assassin analysis comes up with a message that USER_IN_WHITELIST is deprecated and that I should now use USER_IN_WELCOMELIST. I did a bit of research on the topic and found that the change was made a few years ago, but in the actual cPanel interface, it doesn't appear there's any way to explicitly use WELCOMELIST instead of WHITELIST. When searching this forum for "welcomelist", there are no results at all. Is this a non-issue and I should just continue using WHITELIST as I have been doing? Thanks!

Comments

15 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey there! It's been deprecated for at least 2 years now (a quick web search will show you results from fall 2020) but hasn't actually been fully removed just yet.
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  • lowraxe
    What is the proper way to whitelist addresses using current, non-deprecated protocol?
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  • cPRex Jurassic Moderator
    Either one will technically work, but once you see something start to be deprecated, it's time to switch over to the newer standard.
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  • lowraxe
    I'm asking from the point of a layman in this. What is the actual mechanism by which I specify an address to be WELCOMELISTed instead of WHITELISTed?
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  • cPRex Jurassic Moderator
    I read through the SpamAssassin mailing lists and it looks like this isn't an active setting until version 4 is released:
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  • lowraxe
    OK, thanks for the clarification!
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  • cPRex Jurassic Moderator
    Sure thing!
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  • jeff-net
    Hey folks. I got (finally noticed?) the following today: -0.0 USER_IN_WELCOMELIST User is listed in 'welcomelist_from' -100 USER_IN_WHITELIST DEPRECATED: See USER_IN_WELCOMELIST After reading this thread, I edited the user_prefs file and replaced (all) the various keywords. I maintain this file manually, because it's quite large (we whitelist all of our customers for example). Anyway, when I go into CPanel, "whitelist" and "blacklist" are still being used in interface. And if I go to use either the black or white interface, nothing from the file loads. CPanel interface seems to be out-of-sync with this change. Am I missing something?
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  • cPRex Jurassic Moderator
    @jeff-net - did you see my earlier replies to this thread? There won't be any changes needed until version 4 is released.
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  • jeff-net
    @jeff-net - did you see my earlier replies to this thread? There won't be any changes needed until version 4 is released.

    I saw "So for now, you can keep on using the traditional WHITELIST entries.", but that's not the case. My WHITELIST settings failed today. That's why I showed the header messages in my post. I'm sorry I wasn't clearer. My WHITELIST settings are being ignored and it's causing "good" mail to go to SPAM. Those header messages/scores are from the mail that was in SPAM which should have arrived safely.
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  • cPRex Jurassic Moderator
    That's interesting - can you share the output of the following command? rpm -qa | grep spam
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  • jeff-net
    cpanel-perl-532-mail-spamassassin-3.004004-9.cp1198.x86_64
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  • cPRex Jurassic Moderator
    That's odd to me since no one else has reported an issue with the whitelist values not working properly. Could you open a support ticket with our team so we can check this out directly?
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  • jeff-net
    Opened #94478289
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  • cPRex Jurassic Moderator
    Thanks for that - I'm following along with that ticket now!
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