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Anyone seen this one before? Wordpress login "Your account has exceeded the maximum concurrent logins"?

Comments

13 comments

  • ffeingol
    This sounds like a WordPress plugin (like loggedin). There is really no way that LSWS, MySQL etc. would have any idea of application level logins.
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  • cPRex Jurassic Moderator
    I'm also not finding much on my end for that string when I search, but I like @ffeingol's theory about a plugin.
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  • RevivalTech
    This sounds like a WordPress plugin (like loggedin). There is really no way that LSWS, MySQL etc. would have any idea of application level logins.

    Yeeeaaaaa, that's all I've been able to get in search results even attempting minus operand and whatnot lol. But pretty certain it is not plugged in because I never had limit logins plug-in installed and activated on this WordPress instance, and also have never configured anything on purpose to limit how many logins could be concurrent. Also recently decided that I was educated enough to secure server at server level, and have the activated and removed as well. So then I think of how to audit the system to possibly detect some kind of leftover remnants of word fence but I literally have never had a desire to limit login attempts so then I feel like that might be a wasted Rabbit Hole not worth even starting... ?smh lol
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  • RevivalTech
    I'm also not finding much on my end for that string when I search, but I like @ffeingol's theory about a plugin.

    Man, same. Let me know if you can think of any recommendations to attempt already any pieces to start tracking down the issue, this one has now been stumping me for a couple weeks! Aye yie yie
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  • cPRex Jurassic Moderator
    Can you reliably make the issue happen? As in, it's not an intermittent problem that comes and goes? If so, you could always make a ticket with our team if you have root access to the server, and we could take a look.
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  • RevivalTech
    Can you reliably make the issue happen? As in, it's not an intermittent problem that comes and goes? If so, you could always make a ticket with our team if you have root access to the server, and we could take a look.

    Yeeeaaaa, it's mostly always, slightly intermittent. Yesterday I was able to login all day, several tabs as needed, then all the sudden later in the day I got the error locking me out. I was preparing my "woohoo" post, thinking that tunings to the my.conf were clearly the fix. Upping max connections / per user to 1500 must have been it! The error message just says concurrent logins and makes you think maybe it's wordpress related, but only thing I find in search is mysql concurrent connections, so I made edits and yay! But unfortunately this is not that post.... haha. Login will work, then clearly seems the issue is caused because of how I operate with several logged in tabs. Then say I don't have anytime to work on trying to solve it for rest of day, after sometime has passed usually overnight, I can login again. Sometimes it's only one login, on that one tab I can go to few pages, then all the sudden requests login again. Or I get one tab logged in, and logging into ONE more tab will kick the log out too many concurrent connections issue. Yes yes, it's my server I operate. However, I am no specialist, so I am rather certain it's due to some setting I need to adjust due the choice in special configurations from the ground up of the custom partitioned linode hosted cloudlinux 8 / whm / LSWS / mariadb setup lol. Buuuuut, from my research it SHOULD be the swank setup haha. Have work out a lot of bugs, primarily the craziest was forgetting /home is the main partition for whm user accounts, and having have to figure out how to boot to recovery in linode, mount "external" drive, move files for backup because I found XFS to be suggested for performance but turns out you can shrink. So I backed up, deleted, recreated, and restored. Successfully! haha. But yea that was a nightmare.... Holding off on making ticket thus far, thought I'd start here in the community, hoping you'd show up haha, and see if I can get some assistance in ideas of logs to check on that I haven't learned are places to check for an issue of this type. In goal of having a little more info / testing results before getting to CS to be more helpful and not waste CS time ya know? Edit: Oh yea, the current idea I just realized was this may have started after turning on OWASP CRS v3.x for ModSec 2.9, and am currnently working one ducating myself on proper tunings for whm/lsws server.... This morning was one where the issue didn't fully reset, as I waws able to login once to one tab, but attempting a 2nd tab caused too amny concurrent issue. Refreshing 1st tabber logged in got logged out and error message. Just turned off OWASP, refresh 1st tab, and logged in.... Excited, logged into 2nd tab, refreshed 1st, logged out again. Refreshed 2nd tab and logged out... Sooooo perhaps not... Thoughts on OWASP? Any recommendations for tuning, or something else better? Edit: Man, what the heck could it be if I still get concurrent login block issue EVEN AFTER REBOOTING SERVER?! mind, explodes everytime I've tried this... lol. "ok, if really too many connections/logins, rebooting server, reseting password, refreshing salts, should DEFINITELY cut the connections and allow login, yea that is logical. Yea...." Nope. lol smh...
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  • cPRex Jurassic Moderator
    I'm really not sure what could be doing that - at this point, I'd create a ticket and we'll see if we can track it down once we have server access.
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  • RevivalTech
    I'm really not sure what could be doing that - at this point, I'd create a ticket and we'll see if we can track it down once we have server access.

    Allllrighty theeeen. Thanks! I'll report back for logging potential findings. have a great week!
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  • cPRex Jurassic Moderator
    If you do create a ticket, please post the number here so I can follow along!
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  • RevivalTech
    If you do create a ticket, please post the number here so I can follow along!

    Finally had to cave and start a ticket lol #94513909 heads up.
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  • cPRex Jurassic Moderator
    Thanks for posting that number - I'm following along with that ticket on my end now.
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  • cPRex Jurassic Moderator
    Our team was able to determine this behavior was caused by a server plugin from
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  • RevivalTech
    Nice! Still working on server issues and hadn't gotten time to come back around to drop the intel for future people. Great forum work!
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