Can send emails but not receiving back

DaleSmith

• September 17, 2022 05:55

Hey. Right, I'm setting up WHM & cPanel to offer Root reselling. I'm trying to setup the email server, everything is fresh, the install ect. Emails are just sat in the queue not going out. This is one thing I'm seeing Can't open PID file /var/spool/exim/exim-daemon.pid (yet?) after start: No such file or directory retry time not reached for any host for 'gmail.com' Email I'm sending from is admin@sq*****.net to hol*******2021@gmail.com Can someone assist. Thanks in advance.

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  cPRex Jurassic Moderator

  • September 19, 2022 15:54

  Hey there! Depending on who your provider is, you may not be able to send email. Can you try this test from the command line of your server? telnet gmail-smtp-in.l.google.com 25
  and let us know what the response is?

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  DaleSmith

  • September 20, 2022 10:12

  Hey there! Depending on who your provider is, you may not be able to send email. Can you try this test from the command line of your server? telnet gmail-smtp-in.l.google.com 25
  and let us know what the response is?

  
  Digital Ocean root@server1:~# telnet gmail-smtp-in.l.google.com 25 Trying 142.250.102.27... Thats all that happening

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  cPRex Jurassic Moderator

  • September 20, 2022 14:03

  Thanks for that - it sounds like you aren't able to send email from that server by design. More details on this can be found here, including a link to Digital Ocean-specific documentation:

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