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office365 mail to cpanel mail hybride methods

Comments

7 comments

  • cPRex Jurassic Moderator
    Hey there! I'm not sure exactly what issues you're experiencing from what you've described. Are you seeing any errors on the cPanel side of things, or are the messages not being properly sent how you expect from Office365?
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  • Muneef
    hey,I will explain. I have created mail muneef@domain.com office365 and cPanel set a hybrid method, but when i tested email, incoming emails not receiving. CPanel through we can send the mail but emails Gmail or any other domain through we can't send. its bounsing.
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  • cPRex Jurassic Moderator
    I still don't understand the configuration that you've implemented. Do you have a copy of the bounce message you could share, with the domains and IPs redacted?
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  • Muneef
    same domain but different user, those user doenst have office365 license, we have used hybride method.
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  • cPRex Jurassic Moderator
    If you just send them a normal email from somewhere else, that works fine?
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  • Muneef
    Yeah, I can send that mail incoming emails only bounsing
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  • cPRex Jurassic Moderator
    It sounds like you need to contact Microsoft about this issue since they handle that particular mail delivery. I'm not seeing anything in the error message that is related to the cPanel software or mailserver.
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