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We are aware of an issue after updating to cPanel versions 11.110.0.65, 11.126.0.21, or 11.128.0.11, some cPanel plugins or features are no longer functioning properly including WP Toolkit. Presently, updates for releases are temporarily disabled while we continue working on a solution for the missing addon features directory. Please see the following article for more information and updates:
Update to latest cPanel 110, 126, or 128 versions removes "addonfeatures" directory.

The request failed. (Error ID: nstr3k) Ask your hosting provider to research this error in cPanel & WHM’s main error log.

Comments

4 comments

  • HostNoc
    Hi Will you please let us know what activity you are trying to perform and where are you seeing this error Regards
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  • cPRex Jurassic Moderator
    What @HostNoc said - we need more detail about this issue in order to help. We also need to know if you have root access to the server or only access to your cPanel account.
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  • Dao Thuc
    I creat a new database user then error. I have update SQL Maria DB 10.6 in WHM.
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  • cPRex Jurassic Moderator
    Thanks for the additional details. The only thing you can do with that error would be to check the cPanel error log file at /usr/local/cpanel/logs/error_log to find out additional details about the problem. If you only have cPanel access to the account you'll need to reach out to your host to have them check that for you.
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