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Connection timed out Error code 522

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4 comments

  • cPRex Jurassic Moderator
    Hey there! If you disable Cloudflare temporarily for testing, does that get the webmail domain working?
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  • babar.waheed
    Hey there! If you disable Cloudflare temporarily for testing, does that get the webmail domain working?

    Not sure what do you mean by disable? If i remove the DNS records, cpanel & whm doesn't load at all. If I use IP in the browser it goes back to subdomain that I entered during the config.
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  • babar.waheed
    Webmail runs on port 2096 which was not in the allowed list. LightSail cPanel instance automatically allow ports which are used in cPanel except 2096 which was the problem.
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  • rbairwell
    If you go to https://:2096/ can you reach the webmail interface then? I assume the "Check Email" link is taking you to a URL first with the port 2083 and then changing to 2096 on the cp.... hostname? I take it you've checked the server firewall to ensure that nothing is being blocked from accessing port 2096 on your server? As @cPRex suggested, it'll be worth testing again with the "Proxied" setting in Cloudflare disabled (click on the icon to turn it to grey: or set your domain to "Development mode"). Cloudflare were having a partial outage yesterday which caused
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