Temorary File Storage

HighPriest

• November 04, 2022 10:22

Hi There Does anyone know how to set up a path for temporary storage of files in Cpanel? I have an update to install but it says I can't install the update until I have a path configured for temporary storage of files.

• 

  cPRex Jurassic Moderator

  • November 04, 2022 15:34

  Hey there! What type of update is giving that warning, and where does the "click here" link take you? I'm not familiar with that specific warning message, so a bit more context would help us provide you with better details.

  0
• 

  HighPriest

  • November 04, 2022 18:11

  Hey there! What type of update is giving that warning, and where does the "click here" link take you? I'm not familiar with that specific warning message, so a bit more context would help us provide you with better details.

  
  Hi It's a WHMCS update and the link takes you to the page attached, where you have to put in the temporary path

  0
• 

  cPRex Jurassic Moderator

  • November 04, 2022 18:12

  Thanks for the additional details. I wouldn't know much about the WHMCS system, so it might be best to reach out to them directly.

  0
• 

  rbairwell

  • November 04, 2022 19:03

  Hi @HighPriest , As @cPRex said, WHMCS is a third party software package which is NOT produced/supported by cPanel Inc (WHMCS just tightly integrates with the WHM/cPanel software) and it's best to use their documentation on Automatic updates says: [QUOTE] Setting a Temporary Update Path The temporary path allows you to stage files during an update. For security reasons, ensure that this directory is outside of the public document root, like the attachments, downloads, and templates_c directories.

  • The path must be an absolute path (for example, /home/username/tmp instead of ~/tmp).
  • The path must be writable by the user that is running PHP.

  
  So /home/username/tmp or /home/username/staging would be best.

  0
• 

  HighPriest

  • November 04, 2022 23:09

  Thanks for the additional details. I wouldn't know much about the WHMCS system, so it might be best to reach out to them directly.

  
  Ok thanks cPRex

  0
• 

  HighPriest

  • November 04, 2022 23:11

  Hi @HighPriest , As @cPRex said, WHMCS is a third party software package which is NOT produced/supported by cPanel Inc (WHMCS just tightly integrates with the WHM/cPanel software) and it's best to use their documentation on Automatic updates says: So /home/username/tmp or /home/username/staging would be best.

  
  Ok Thanks for your help rbairwell

  0

Please sign in to leave a comment.