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Some websites are not working on Litespeed

Sajawal
Hi, I am facing issues on some of my websites, which are not working and display 503 error and I don't know when exactly this issue occurs. There is no space and inode issue. The logs of one website are mentioned below. 2022-10-25 12:31:01.778587 [NOTICE] [2527952] [125.209.98.206:50979:HTTP2-1#APVH_jamapunji.pk:443] Max retries has been reached, 503! 2022-10-25 12:31:01.778594 [NOTICE] [2527952] [125.209.98.206:50979:HTTP2-1#APVH_jamapunji.pk:443] oops! 503 Service Unavailable 2022-10-25 12:31:01.778596 [NOTICE] [2527952] [125.209.98.206:50979:HTTP2-1#APVH_jamapunji.pk:443] Content len: 0, Request line: 'GET /knowledge-center/types-companies HTTP/1.1' 2022-10-25 12:31:01.778597 [NOTICE] [2527952] [125.209.98.206:50979:HTTP2-1#APVH_jamapunji.pk:443] Redirect: #1, URL: /index.php 2022-10-25 12:31:01.778614 [INFO] [2527952] [125.209.98.206:50979:HTTP2-1#APVH_jamapunji.pk:443] File not found [/home2/bvylwmfq/public_html/503.shtml] 2022-10-25 12:31:02.235790 [NOTICE] [2527948] [65.109.67.80:60270#APVH_jamapunji.pk:443] oops! 503 Service Unavailable 2022-10-25 12:31:02.235792 [NOTICE] [2527948] [65.109.67.80:60270#APVH_jamapunji.pk:443] Content len: 0, Request line: 'GET /protect-yourself/verify/verify/verify/protect-yourself/verify/verify/verify/verify/verify/verify/ protect-yourself/verify/protect-yourself/protect-yourself/verify/protect-yourself/protect-yourself/protect-yourself/investor-alerts HTTP/1.1' 2022-10-25 12:31:02.235793 [NOTICE] [2527948] [65.109.67.80:60270#APVH_jamapunji.pk:443] Redirect: #1, URL: /index.php 2022-10-25 12:31:02.235796 [INFO] [2527948] [65.109.67.80:60270#APVH_jamapunji.pk:443] abort request..., code: 4 2022-10-25 12:31:02.235807 [INFO] [2527948] [65.109.67.80:60270#APVH_jamapunji.pk:443] File not found [/home2/bvylwmfq/public_html/503.shtml] 2022-10-25 12:31:03.037481 [NOTICE] [2527948] [209.209.11.236:59946#APVH_jamapunji.pk:443] oops! 503 Service Unavailable 2022-10-25 12:31:03.037485 [NOTICE] [2527948] [209.209.11.236:59946#APVH_jamapunji.pk:443] Content len: 0, Request line: 'GET /protect-yourself/verify/verify/verify/protect-yourself/verify/verify/verify/verify/verify/verif y/protect-yourself/verify/protect-yourself/verify/protect-yourself/verify/protect-yourself/investor-protection-guideline HTTP/1.1' 2022-10-25 12:31:03.037489 [NOTICE] [2527948] [209.209.11.236:59946#APVH_jamapunji.pk:443] Redirect: #1, URL: /index.php 2022-10-25 12:31:03.037492 [INFO] [2527948] [209.209.11.236:59946#APVH_jamapunji.pk:443] abort request..., code: 4 2022-10-25 12:31:03.037503 [INFO] [2527948] [209.209.11.236:59946#APVH_jamapunji.pk:443] File not found [/home2/bvylwmfq/public_html/503.shtml] Please let me know what can be issue. Regards, Sajawal

Comments

8 comments

Date Votes
  • kodeslogic
    You mentioned there is no space and inode issue, do you mean that your server hard disk is full? This will affect the writing of temporary files to /tmp directory and result in an error.
    0
  • Sajawal
    You mentioned there is no space and inode issue, do you mean that your server hard disk is full? This will affect the writing of temporary files to /tmp directory and result in an error.

    No harddisk is not full, there is plenty of space left on my server.
    0
  • kodeslogic
    Do you see any error in the web server error_log file when you visit the website? / usr / local / apache / logs / error_log
    This error can happen on reaching PHP memory_limit on the server. This PHP internal memory limit is normally managed by the php.ini file.
    0
  • Sajawal
    Do you see any error in the web server error_log file when you visit the website? / usr / local / apache / logs / error_log
    This error can happen on reaching PHP memory_limit on the server. This PHP internal memory limit is normally managed by the php.ini file.

    There is no memory error occurs in error_logs file. Only below logs occurs. 2022-10-25 14:24:37.114529 [WARN] [2719212] [uds://tmp/lshttpd/APVH_bvylwmfq_Suea-php73.sock] Can not start this external application. 2022-10-25 14:24:37.114531 [NOTICE] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] Max retries has been reached, 503! 2022-10-25 14:24:37.114533 [NOTICE] [2719212] [uds://tmp/lshttpd/APVH_bvylwmfq_Suea-php73.sock] Fail all outstanding requests! 2022-10-25 14:24:37.114538 [NOTICE] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] oops! 503 Service Unavailable 2022-10-25 14:24:37.114540 [NOTICE] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] Content len: 0, Request line: 'GET /protect-yourself/protect-yourself/verify/verify/verify/protect-yourself/protect-yourself/verify /protect-yourself/verify/verify/verify/protect-yourself/verify/protect-yourself/dispute-resolution HTTP/1.1' 2022-10-25 14:24:37.114542 [NOTICE] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] Redirect: #1, URL: /index.php 2022-10-25 14:24:37.114543 [WARN] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] 503 error on top of 503 error happened, disable custom 503 error page. 2022-10-25 14:24:37.114563 [INFO] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] abort request..., code: 4 2022-10-25 14:24:37.677271 [INFO] [2719212] [46.105.29.21:53000#APVH_hajisonsapps.pk] File not found [/home2/hsapplications/public_html/403.shtml] 2022-10-25 14:24:38.054480 [ERROR] [2719213] [APVH_faizeaam_Sulsphp73:]: Failed to start one instance. pid: -62 Resource limit reached! 2022-10-25 14:24:38.054508 [INFO] [2719213] [APVH_faizeaam_Sulsphp73:]: unlocked pid file [/tmp/lshttpd/APVH_faizeaam_Suea-php73.sock.pid]. 2022-10-25 14:24:38.054825 [ERROR] [2719213] [APVH_bvylwmfq_Sulsphp73:]: Failed to start one instance. pid: -62 Resource limit reached! 2022-10-25 14:24:38.054835 [INFO] [2719213] [APVH_bvylwmfq_Sulsphp73:]: unlocked pid file [/tmp/lshttpd/APVH_bvylwmfq_Suea-php73.sock.pid]. 2022-10-25 14:24:39.042139 [INFO] [2719213] [APVH_bvylwmfq_Sulsphp73:]: locked pid file [/tmp/lshttpd/APVH_bvylwmfq_Suea-php73.sock.pid]. 2022-10-25 14:24:39.042146 [INFO] [2719213] [APVH_bvylwmfq_Sulsphp73:] remove unix socket for detached process: /tmp/lshttpd/APVH_bvylwmfq_Suea-php73.sock 2022-10-25 14:24:39.042256 [INFO] [2719213] [APVH_faizeaam_Sulsphp73:]: locked pid file [/tmp/lshttpd/APVH_faizeaam_Suea-php73.sock.pid]. 2022-10-25 14:24:39.042263 [INFO] [2719213] [APVH_faizeaam_Sulsphp73:] remove unix socket for detached process: /tmp/lshttpd/APVH_faizeaam_Suea-php73.sock 2022-10-25 14:24:38.820874 [NOTICE] [2719212] [119.160.116.107:19453:HTTP2-1#APVH_jamapunji.pk:443] oops! 503 Service Unavailable 2022-10-25 14:24:38.820885 [NOTICE] [2719212] [119.160.116.107:19453:HTTP2-1#APVH_jamapunji.pk:443] Content len: 0, Request line: 'GET / HTTP/1.1' 2022-10-25 14:24:38.820887 [WARN] [2719212] [119.160.116.107:19453:HTTP2-1#APVH_jamapunji.pk:443] 503 error on top of 503 error happened, disable custom 503 error page. 2022-10-25 14:24:39.206486 [INFO] [2719211] [APVH_mestex_Sulsphp73:]: locked pid file [/tmp/lshttpd/APVH_mestex_Suea-php73.sock.pid]. 2022-10-25 14:24:39.206498 [INFO] [2719211] [APVH_mestex_Sulsphp73:] remove unix socket for detached process: /tmp/lshttpd/APVH_mestex_Suea-php73.sock
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  • kodeslogic
    Do you have any cache modules for the concerned website? Have you tried checking by disabling the CSF?
    0
  • Sajawal
    Do you have any cache modules for the concerned website? Have you tried checking by disabling the CSF?

    There isn't any cache module running and I have also disabled the CSF too but the same error.
    0
  • kodeslogic
    In that case, I would suggest opening a to investigate this further.
    0
  • cPRex Jurassic Moderator
    You could also disable Litespeed and see if the error changes in any way. But yes, with the troubleshooting you've done it sounds like it might be time to open a ticket.
    0

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