Update errored out

TechBill

• November 22, 2022 10:19

My cPanel update seems to have errored out .. Here what I received in log [2022-11-22 10:09:25 -0600] E [/usr/local/cpanel/scripts/findphpversion] "/usr/local/cpanel/bin/python-packman" reported error code "1" when it ended: Traceback (most recent call last): [2022-11-22 10:09:25 -0600] E [/usr/local/cpanel/scripts/findphpversion] File "/usr/local/cpanel/bin/packman_get_info_json", line 16, in [2022-11-22 10:09:25 -0600] E [/usr/local/cpanel/scripts/findphpversion] packman.init_yum() [2022-11-22 10:09:25 -0600] E [/usr/local/cpanel/scripts/findphpversion] File "/usr/local/cpanel/bin/packman_lib/yum_impl.py", line 78, in init_yum ...

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  TechBill

  • November 22, 2022 16:09

  I re-ran the system update again and it still showing the same error again

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  cPRex Jurassic Moderator

  • November 22, 2022 16:48

  Hey there! Can you let me know what version of cPanel you're using? I'm not seeing /usr/local/cpanel/scripts/findphpversion present on my machine when I checked just now.

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  quietFinn

  • November 22, 2022 17:12

  I see that in all servers I checked, AlmaLinux and CloudlLnux, 106.0.10.

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  cPRex Jurassic Moderator

  • November 22, 2022 17:19

  I'm on 108, so this must run for the last time as part of the 106 -> 108 update. @TechBill - what happens when you run "/usr/local/cpanel/scripts/findphpversion" manually on that server? It should give you something similar to this: [root@10-2-34-214 ~]# /usr/local/cpanel/scripts/findphpversion PHP version file has been updated to 8.0.25
  although your version number may be different.

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  TechBill

  • November 22, 2022 20:12

  Hey there! Can you let me know what version of cPanel you're using? I'm not seeing /usr/local/cpanel/scripts/findphpversion present on my machine when I checked just now.

  
  102.0 (build 25)

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  TechBill

  • November 22, 2022 20:14

  I'm on 108, so this must run for the last time as part of the 106 -> 108 update. @TechBill - what happens when you run "/usr/local/cpanel/scripts/findphpversion" manually on that server? It should give you something similar to this: [root@10-2-34-214 ~]# /usr/local/cpanel/scripts/findphpversion PHP version file has been updated to 8.0.25
  although your version number may be different.

  
  [~]# /usr/local/cpanel/scripts/findphpversion PHP version file has been updated to 7.4.33

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  cPRex Jurassic Moderator

  • November 23, 2022 10:30

  That's odd that it runs fine by itself, but not as part of the update. If the update still isn't working, can you submit a ticket to our team so we can take a look?

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