New Security Advisor notifications with Medium importance

Mvisser

• December 14, 2022 02:11

The system cannot check the kernel status: "/usr/bin/yum" reported error code "1" when it ended: Error: Cannot open file "/var/cache/dnf/powertools-54ebcb95d0586f6e/repodata/f76bc6de1482d1d294618f038a8fe9865afb9a5e28eba78d8e1fa31a1b16a184-modules.yaml.gz": No such file or directory Every day i keep getting this error. Does someone know what the problem here is?

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  cPRex Jurassic Moderator

  • December 14, 2022 14:43

  Hey there! It sounds like there is an issue with Yum itself on the server. Can you run the following commands on the machine to see if they give you any helpful output? yum clean all yum makecache yum update
  

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  Mvisser

  • December 20, 2022 05:52

  Hey, I ran the following commands and on the "yum update" it gave me this error: I hope this output will provide some helpful insight.

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  cPRex Jurassic Moderator

  • December 20, 2022 11:32

  Can you try running this command to confirm the CloudLinux license is properly registered? clnreg_ks --force
  If it is, it seems there are deeper issues with Yum on the system and you may need to contact CloudLinux directly to have them take a look at the machine.

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  Mvisser

  • December 20, 2022 11:42

  I ran the above command but it returned nothing. When i tried it without the --force it returned:

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  cPRex Jurassic Moderator

  • December 20, 2022 11:49

  Thanks for the additional details. Can you check and see if you have the cl-ea4-testing repository enabled on the machine? If so, can you disable that repository using these steps:

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  Mvisser

  • December 20, 2022 12:00

  Thank you, disabling the cl-ea4-testing repository worked. I was now able too succesfully executed the "yum update" command.

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  cPRex Jurassic Moderator

  • December 20, 2022 15:34

  I'm glad that helped!

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  Mvisser

  • December 22, 2022 05:53

  Hello again, After a couple days i still keep getting these errors: Should i contact cloudlinux about this or do you know something else i can try?

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  cPRex Jurassic Moderator

  • December 22, 2022 11:53

  Since this is specifically mentioning the dnf cache, can you try this? dnf clean dbcache
  If that doesn't work, you can try a deeper clean with this: dnf clean all
  to see if that resolves the issue. This cleans up data in /var/cache/dnf on the system automatically.

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  Mvisser

  • December 22, 2022 12:09

  I executed the commands above and will see tommorow if the error persists. Thank you.

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  Mvisser

  • December 23, 2022 07:11

  Hello again, The error still persists: Let me know if you need more information.

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  cPRex Jurassic Moderator

  • December 23, 2022 14:05

  If your license is purchased through us, please open a ticket with our team directly. If not, you'll want to reach out to CloudLinux so they can take a look. Let us know what you find out!

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