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Starting mailman services error

klereson
Hello, I'm having trouble starting the "mailman" services. ========= [root]# /usr/local/cpanel/scripts/restartsrv_mailman Waiting for "mailman" to start ""info [restartsrv_mailman] systemd failed to start the service "mailman" (The "/usr/bin/systemctl restart mailman.service --no-ask-password" command (process 1643399) reported error number 1 when it ended.): Job for mailman.service failed because the control process exited with error code. See "systemctl status mailman.service" and "journalctl -xe" for details. "Waiting for mailman,qrunner to shutdown ... not running. info [restartsrv_mailman] systemd failed to start the service "mailman" (The "/usr/bin/systemctl restart mailman.service --no-ask-password" command (process 1643410) reported error number 1 when it ended.): Job for mailman.service failed because the control process exited with error code. See "systemctl status mailman.service" and "journalctl -xe" for details. "failed. Cpanel::Exception::Services::StartError Service Status undefined status from Cpanel::ServiceManager::Services::Mailman Service Error (XID ghnpsc) The "mailman" service failed to start. Startup Log Dec 12 15:24:20 ns1.mailworld.com.br systemd[1]: Starting mailman services... Dec 12 15:24:21 ns1.mailworld.com.br restartsrv_mailman[1643411]: Site list is missing: mailman Dec 12 15:24:21 ns1.mailworld.com.br systemd[1]: mailman.service: Control process exited, code=exited status=1 Dec 12 15:24:21 ns1.mailworld.com.br systemd[1]: mailman.service: Failed with result 'exit-code'. Dec 12 15:24:21 ns1.mailworld.com.br systemd[1]: Failed to start mailman services. mailman has failed. Contact your system administrator if the service does not automagically recover. ================= Has anyone had an error similar to this and can help with a solution? Thank you.

Comments

5 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey there! Did you check the log files that the error indicated? "See "systemctl status mailman.service" and "journalctl -xe" for details." Those two commands should give you more information as to why it failed on your machine.
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  • klereson
    Hello, # systemctl status mailman.service ? mailman.service - mailman services Loaded: loaded (/etc/systemd/system/mailman.service; enabled; vendor preset: disabled) Active: failed (Result: exit-code) since Mon 2022-12-12 18:50:29 -04; 38s ago Process: 1785813 ExecStart=/usr/local/cpanel/scripts/restartsrv_mailman --no-verbose --notconfigured-ok (code=exited, status=1/FAILURE) Dec 12 18:50:29 ns1.mailworld.com.br systemd[1]: Starting mailman services... Dec 12 18:50:29 ns1.mailworld.com.br restartsrv_mailman[1785813]: Site list is missing: mailman Dec 12 18:50:29 ns1.mailworld.com.br systemd[1]: mailman.service: Control process exited, code=exited status=1 Dec 12 18:50:29 ns1.mailworld.com.br systemd[1]: mailman.service: Failed with result 'exit-code'. Dec 12 18:50:29 ns1.mailworld.com.br systemd[1]: Failed to start mailman services. ====== END ===== # journalctl -xe Dec 12 18:48:57 ns1.mailworld.com.br systemd[1]: Starting mailman services... -- Subject: Unit mailman.service has begun start-up -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- Unit mailman.service has begun starting up. Dec 12 18:48:57 ns1.mailworld.com.br restartsrv_mailman[1784663]: Site list is missing: mailman Dec 12 18:48:57 ns1.mailworld.com.br systemd[1]: mailman.service: Control process exited, code=exited status=1 Dec 12 18:48:57 ns1.mailworld.com.br systemd[1]: mailman.service: Failed with result 'exit-code'. -- Subject: Unit failed -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- The unit mailman.service has entered the 'failed' state with result 'exit-code'. Dec 12 18:48:57 ns1.mailworld.com.br systemd[1]: Failed to start mailman services. -- Subject: Unit mailman.service has failed -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- Unit mailman.service has failed. -- -- The result is failed. Dec 12 18:48:57 ns1.mailworld.com.br systemd[1]: Starting mailman services... -- Subject: Unit mailman.service has begun start-up -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- Unit mailman.service has begun starting up. Dec 12 18:48:57 ns1.mailworld.com.br restartsrv_mailman[1784672]: Site list is missing: mailman Dec 12 18:48:57 ns1.mailworld.com.br systemd[1]: mailman.service: Control process exited, code=exited status=1 Dec 12 18:48:57 ns1.mailworld.com.br systemd[1]: mailman.service: Failed with result 'exit-code'. -- Subject: Unit failed -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- The unit mailman.service has entered the 'failed' state with result 'exit-code'. Dec 12 18:48:57 ns1.mailworld.com.br systemd[1]: Failed to start mailman services. -- Subject: Unit mailman.service has failed -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- Unit mailman.service has failed. ============ END ========= I've already searched here on the forum, but I couldn't find any content that would help me solve. Thank you.
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  • cPRex Jurassic Moderator
    Thanks for that - that is exactly what I needed to see. Can you try the details listed here?
    -1
  • klereson
    Hello, I just did the procedures according to the link you gave me, even so it continues to give an error and does not start. ======= Dec 13 13:49:21 ns1.mailworld.com.br systemd[1]: Starting mailman services... -- Subject: Unit mailman.service has begun start-up -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- Unit mailman.service has begun starting up. Dec 13 13:49:21 ns1.mailworld.com.br restartsrv_mailman[2452104]: Site list is missing: mailman Dec 13 13:49:21 ns1.mailworld.com.br systemd[1]: mailman.service: Control process exited, code=exited status=1 Dec 13 13:49:21 ns1.mailworld.com.br systemd[1]: mailman.service: Failed with result 'exit-code'. -- Subject: Unit failed -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- The unit mailman.service has entered the 'failed' state with result 'exit-code'. Dec 13 13:49:21 ns1.mailworld.com.br systemd[1]: Failed to start mailman services. -- Subject: Unit mailman.service has failed -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- Unit mailman.service has failed. -- -- The result is failed. Dec 13 13:49:22 ns1.mailworld.com.br systemd[1]: Starting mailman services... -- Subject: Unit mailman.service has begun start-up -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- Unit mailman.service has begun starting up. Dec 13 13:49:22 ns1.mailworld.com.br restartsrv_mailman[2452113]: Site list is missing: mailman Dec 13 13:49:22 ns1.mailworld.com.br systemd[1]: mailman.service: Control process exited, code=exited status=1 Dec 13 13:49:22 ns1.mailworld.com.br systemd[1]: mailman.service: Failed with result 'exit-code'. -- Subject: Unit failed -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- The unit mailman.service has entered the 'failed' state with result 'exit-code'. Dec 13 13:49:22 ns1.mailworld.com.br systemd[1]: Failed to start mailman services. -- Subject: Unit mailman.service has failed -- Defined-By: systemd -- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal -- -- Unit mailman.service has failed. -- -- The result is failed. ===================== Thank you.
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  • cPRex Jurassic Moderator
    Well that's no good - can you submit a ticket to our team so we can take a look?
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