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Application Manager not deploying my app

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5 comments

  • cPRex Jurassic Moderator
    Hey there! Did you also create the config.ru file as outlined here:
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  • Jonas Everraert
    When I add the config.ru
    and click "deploy", I get the following error message: Your application is incomplete or invalid.
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  • cPRex Jurassic Moderator
    It sounds like there are missing options in the application itself. While our assistance is very limited for the application side of things, you can always submit a ticket to our team if you have root access to the server and we can try and narrow down the issue.
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  • Jonas Everraert
    It sounds like there are missing options in the application itself. While our assistance is very limited for the application side of things, you can always submit a ticket to our team if you have root access to the server and we can try and narrow down the issue.

    I don"t have root access unfortunately. Is there a way for me to know what exactly is wrong? Otherwise I"ll check with my hosting provider.
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  • cPRex Jurassic Moderator
    Without root access you wouldn't have access to all the logs on the server, so you'd want to speak with the host to see if they can get you more details.
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