cPanel license: update number of users in order to downgrade

Kent Brockman

• December 17, 2022 11:43

Hello guys. This is the scenario: - I have a server with 39 accounts. So, it has a cPanel Cloud Plus license. - I want to downgrade this server to Cpanel Pro Cloud, and in order to accomplish that, i moved out 9 accounts. - But in Manage2 panel, it still shows 39 accounts for this server, even if I run /usr/local/cpanel/cpkeyclt I guess I have to wait for some daily update? Can I force it somehow so that I haven't have to wait until tomorrow to complete this? Thanks in advance, Marcelo

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  Kent Brockman

  • December 17, 2022 16:45

  Well, I answer myself: simply running upcp transmitted the updated number of accounts to Manage2. Issue solved. Thanks (to myself haha)

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  cPRex Jurassic Moderator

  • December 19, 2022 15:11

  Thanks for the post - yes, the update doesn't instantly happen in Manage2 and upcp would send the data. I'm glad you got everything working!

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