Problem with delegating mailing lists

Hello, I'm with the hosting company o2switch and we are using version 106.0.11 of cPanel. My problem is the following: Following an update of my delegations to manage the mailing lists. I can't give access to it through the Webmail. Here are the actions I take: First, I select the email addresses that will have the delegations for the mailing list: (See Support-01.png) Then I connect to the Webmail of the delegation address and I select "Mailling List". Unfortunately, no list appears. (See Support-02.png and support-03.png) But I used to have this: (See support-04.png) I have done a lot of research and I can't understand. Could it be the cPanel update? Is there a solution for this? I'm sorry for my English, it can be improved. I would like to know if you can answer in French if it is easier to describe the actions to be taken. Best regard.

cPRex Jurassic Moderator

January 09, 2023 16:50

Hello! Your English is fine! When you delegate the emails that should have access to the list, are those email accounts on the same cPanel account?

Raph

January 10, 2023 17:41

Hi, Thank you in advance for your help. Yes, the accounts used for delegation are from our domain. They are created from cPanel in "Email"/"List Email Accounts". As explained in my previous post, this delegation was working (See Support-03.png and support-04.png). But today, it is impossible to put it back.

January 10, 2023 19:46

I'm not able to reproduce this on a test server with a mailing list, so I can't say for sure what may be happening. If you have root access to the server, could you open a support ticket with our team so we can take a look directly on your machine?

Problem with delegating mailing lists

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