Roundcube disconnects the client
Roundcube disconnects the client, sometimes it's a few minutes, sometimes immediately after logging in, I don't see anything interesting in the log and I can't deal with this problem.
Jan 8 03:03:03 cp spamd[1536200]: spamd: connection from localhost [::1]:46340 to port 783, fd 5
Jan 8 03:03:03 cp spamd[3230853]: prefork: child states: II
Jan 8 03:03:03 cp dovecot[1174549]: pop3-login: Disconnected: Aborted login by logging out (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=
Jan 8 03:03:03 cp dovecot[1174549]: lmtp(1549013): Connect from local
Jan 8 03:03:03 cp dovecot[1174549]: lmtp(1549013): Disconnect from local: Logged out (state=GREETING)
Jan 8 03:03:03 cp dovecot[1174549]: imap-login: Login: user=<__cpanel__service__auth__imap__hd4i0ze1ulftrd7c>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=1549019, secured, session=
Jan 8 03:03:03 cp dovecot[1174549]: imap(__cpanel__service__auth__imap__hd4i0ze1ulftrd7c)<1549019>: Disconnected: Logged out in=11, out=519, bytes=11/519
Jan 8 03:03:59 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1549702, secured, session=<4u9iELfxussAAAAAAAAAAAAAAAAAAAAB>
Jan 8 03:03:59 cp dovecot[1174549]: imap(ambrosova@domain.com)<1549702><4u9iELfxussAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=103, out=829, bytes=103/829
Jan 8 03:04:00 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1549706, secured, session=
Jan 8 03:04:00 cp dovecot[1174549]: imap(ambrosova@domain.com)<1549706>: Disconnected: Logged out in=536, out=34777, bytes=536/34777
Jan 8 03:04:00 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1549709, secured, session=
Jan 8 03:04:00 cp dovecot[1174549]: imap(ambrosova@domain.com)<1549709>: Disconnected: Logged out in=185, out=1014, bytes=185/1014
Jan 8 03:04:04 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1549828, secured, session=
Jan 8 03:04:04 cp dovecot[1174549]: imap(ambrosova@domain.com)<1549828>: Disconnected: Logged out in=82, out=935, bytes=82/935
Jan 8 03:04:04 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1549834, secured, session=
Jan 8 03:04:04 cp dovecot[1174549]: imap(ambrosova@domain.cz)<1549834>: Disconnected: Logged out in=103, out=829, bytes=103/829
Jan 8 03:04:04 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1549901, secured, session=
Jan 8 03:04:04 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1549902, secured, session=
Jan 8 03:04:04 cp dovecot[1174549]: imap(ambrosova@domain.cz)<1549902>: Disconnected: Logged out in=362, out=1391, bytes=362/1391
Jan 8 03:04:04 cp dovecot[1174549]: imap(ambrosova@domain.cz)<1549901>: Disconnected: Logged out in=536, out=34777, bytes=536/34777
Jan 8 03:04:14 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1550004, secured, session=
Jan 8 03:04:14 cp dovecot[1174549]: imap(ambrosova@domain.cz)<1550004>: Disconnected: Logged out in=126, out=1208, bytes=126/1208
Jan 8 03:04:55 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1550586, secured, session=
Jan 8 03:04:55 cp dovecot[1174549]: imap(ambrosova@domain.cz)<1550586>: Disconnected: Logged out in=82, out=935, bytes=82/935
Jan 8 03:04:55 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1550589, secured, session=
Jan 8 03:04:55 cp dovecot[1174549]: imap(ambrosova@domain.cz)<1550589>: Disconnected: Logged out in=103, out=829, bytes=103/829
Jan 8 03:04:55 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1550599, secured, session=
Jan 8 03:04:55 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1550600, secured, session=<+Dy3E7fxeNMAAAAAAAAAAAAAAAAAAAAB>
Jan 8 03:04:55 cp dovecot[1174549]: imap(ambrosova@domain.cz)<1550599>: Disconnected: Logged out in=536, out=34777, bytes=536/34777
Jan 8 03:04:55 cp dovecot[1174549]: imap(ambrosova@domain.cz)<1550600><+Dy3E7fxeNMAAAAAAAAAAAAAAAAAAAAB>: Disconnected: Logged out in=362, out=1391, bytes=362/1391
Jan 8 03:04:59 cp dovecot[1174549]: imap-login: Login: user=, method=PLAIN, rip=::1, lip=::1, mpid=1550632, secured, session=
Jan 8 03:04:59 cp dovecot[1174549]: imap(ambrosova@domain.cz)<1550632>: Disconnected: Logged out in=126, out=1208, bytes=126/1208
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Hey there! Is the "ambrosova" user the one experiencing the issue? 0 -
Hey there! Is the "ambrosova" user the one experiencing the issue?
yes, only ambrosova0 -
If you access Roundcube from your location, do you also experience a similar disconnect? If not, it's possible the client could have a DHCP connection on their end that is breaking the cookie validation settings in cPanel. If you can't reproduce the issue, can you try adjusting WHM >> Tweak Settings and set the "Cookie IP validation" option to disabled to test this possibility? 0
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