editing cpanel email notification priority levels from command line

baypan

• January 15, 2023 04:42

hello all, this is my first post here :) so, i was trying to edit the priorities for the email notifications that i receive. i edited > /var/cpanel/icontact_event_importance.json and after that which service should i restart to make changes applied? by the way, my main goal is to disable some notification types. i thought lowering the priority can disable the email notification, but that can be wrong. correct me if i'm wrong. i know this can be done very easily through cpanel itself, but i want to achieve this from command line

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  cPRex Jurassic Moderator

  • January 16, 2023 02:03

  @baypan - thanks for posting, and welcome! No services need to be restarted when editing this file, as it is a flat text file that gets read as necessary by cPanel. Lowering the priority doesn't necessarily disable email notifications. In the main page at WHM >> Contact Manager, you could have "All" set to "Email" and that would mean that any priority level would still trigger an email notification. Let me know if you need anything else!

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  baypan

  • January 17, 2023 09:09

  @baypan - thanks for posting, and welcome! No services need to be restarted when editing this file, as it is a flat text file that gets read as necessary by cPanel. Lowering the priority doesn't necessarily disable email notifications. In the main page at WHM >> Contact Manager, you could have "All" set to "Email" and that would mean that any priority level would still trigger an email notification. Let me know if you need anything else!

  
  thanks for the great info. And how can i disable for some of the specific events from sending email notifications via command line? i want to learn how to manage this from command line

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  cPRex Jurassic Moderator

  • January 17, 2023 15:12

  I believe those details you're looking for can be found in the discussion here:

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  baypan

  • January 17, 2023 21:10

  I believe those details you're looking for can be found in the discussion here:

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  cPRex Jurassic Moderator

  • January 18, 2023 15:46

  The files are not dependent on the operating system, but /var/cpanel/clevels.conf doesn't exist until you have made a modification in WHM >> Contact Manager. I don't have a way to generate that file from scratch without using the interface at least once. You may not have the iclevels.conf file at all, which is fine.

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  baypan

  • January 19, 2023 10:11

  i've found a solution, i have edited the icontact_event_importance.json file and made the priority to low (4) and cpanel stopped sending notification for that specific event. hope this will help who looks for managing the cpanel notifications from command line.

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