Troubleshooting. Restart or disable individual cpanel host?

max101

• January 20, 2023 15:26

I am trying to troubleshoot. One of my websites is giving me issues. Sometimes my server freezes up and I have to do a whole server restart. But i can still access the WHM panel. . Is it possible to disable or restart individual cpanel hosts when this happens? I only see options to restart the whole server and not 1 cpanel host

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  cPRex Jurassic Moderator

  • January 20, 2023 20:30

  Hey there! There is no such thing as restarting an individual cPanel account - they don't run in their own container or have specific software allocated just to them. You could suspend the user from WHM >> Manage Account Suspension, but that would also take their website offline, which may not be what you want to troubleshoot. If access to the site is part of the issue, you could replace their home page with a blank index.html while you perform your troubleshooting.

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  quietFinn

  • January 20, 2023 20:46

  Maybe go to WHM-> System Health -> Process Manager -> Kill all processes by user: THEBADUSER

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