Disable checkallsslcerts emojis

yakatz9

• January 22, 2023 16:56

System emails from a number of our servers go into a ticket system that chokes on emojis in the subject line. Is there any way to turn those off? It shows up in the ticket system like this: 1 service generated warnings while checking SSL certificates.
and the real issue is the angle-brackets.

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  cPRex Jurassic Moderator

  • January 23, 2023 13:32

  Hey there! It's important to note, that cPanel doesn't send emojis as part of our code, but that something (most likely the yield symbol) is being interpreted as an emoji by your system. Here is what the message subject looks like when it gets delivered to a mail client: I don't have a way to adjust the subject that gets sent on the server, and this is the first time I've heard of this showing up as an emoji. Would it be possible to tweak your ticketing system to ignore this?

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  yakatz9

  • January 23, 2023 13:41

  I don't have a way to adjust the subject that gets sent on the server, and this is the first time I've heard of this showing up as an emoji. Would it be possible to tweak your ticketing system to ignore this?

  
  The ticket system is really old and will hopefully get replaced soon, so I guess we will just have to put up with it.

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