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Unable to change DB User password: The request failed. (Error ID: rs5c6r)



  • cPRex Jurassic Moderator
    Hey there! We're aware of the issues with the store and tickets and our team is working on that. Unfortunately, the only way to resolve that would be to restore a backup of the MariaDB system tables. If you have your backups configured to also backup the system files, you can restore the database from a recent backup.
  • LoadFactor
    The workaround is to remove and recreate the user instead of changing the password, which is odd in itself. It appears that there's a step in the MariaDB upgrade process, 'mysql_fix_privilege_tables' that creates this table. We upgraded MariaDB some months ago so it's surprising that this just emerged now. I suspect the table hasn't existed for some time but I'll pull old backups to confirm. Worst case, can I copy the schema from a server that has the table, and hope it populates?

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