CPANEL-42328 - "cluster_failure_notifications" not working

quietFinn

• January 31, 2023 13:10

I've been testing DNS Cluster. I have one working DNSONLY server in the cluster, no problems. I blocked IP address of the web server in the DNSONLY server, and changed " Failure threshold for cluster members: 2". I made some DNS changes in the webserver, and it took long time (over a minute) to finish it. I went to WHM->Clusters->DNS Cluster, and the nameserver was showing "Disabled due to connection failures.". In Global DNS Cluster Options I had selected " Receive a notification when WHM disables an unresponsive cluster member ". I never got any notice. :rolleyes:

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  cPRex Jurassic Moderator

  • January 31, 2023 18:29

  Hey! Well that's no good - do you see any attempt to send it in the Exim log or an entry in the cPanel error log? Since it was smart enough to disable the bad member, it *should* be smart enough to send the notification at the same time.

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  quietFinn

  • January 31, 2023 18:48

  Can't find any sign of sending or attempting to send the notice in any logs I can think of.

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  cPRex Jurassic Moderator

  • January 31, 2023 20:07

  I can confirm a test environment sends the notifications. Can you make a ticket so we can take a look?

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  quietFinn

  • January 31, 2023 20:25

  Done id #94526756

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  cPRex Jurassic Moderator

  • January 31, 2023 20:27

  Thanks! I'm following along with that now.

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  cPRex Jurassic Moderator

  • February 01, 2023 11:06

  I see we were able to confirm this behavior in the ticket and we have created case CPANEL-42328 for our team to work on that. I'll be sure to post an update here as I get more details.

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