service generated warnings while checking SSL certificates

PPNSteve

• February 28, 2023 01:09

OK seems we're getting some errors with the auto-renew for cpanel system certs.. (7th warning.. 1 per day since Feb 22)

The following cPanel service generated warnings from the checkallsslcerts script. alt="?">https://fonts.gstatic.com/s/e/notoemoji/15.0/26a0/32.png cpanel The system failed to acquire a signed certificate from the cPanel Store because of the following error: (XID 8vdtvx) The cPanel Store returned an error (X::TemporarilyUnavailable) in response to the request "POST ssl/certificate/whm-license/90-day": We were unable to process your request. Please try again later. This notice is the result of a request from "/usr/local/cpanel/bin/checkallsslcerts". The system generated this notice on Tuesday, February 28, 2023 at 5:58:23 AM UTC.

Cert Expires On Sunday, March 19, 2023 at 4:59:59?PM That all said, how do we resolve / fix this error?

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  cPRex Jurassic Moderator

  • February 28, 2023 19:07

  Hey there! Do you still get the error when you manually run the ssl check with this command? /usr/local/cpanel/bin/checkallsslcerts

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  PPNSteve

  • February 28, 2023 21:21

  Hey, how's it going? Let me try that now.. Error: The connection to the server ended in failure at 2:15:54 PM. (ABORTED) Ok it ended with that error, but did complete the SSL cert retrieval and install. Strange. And stranger that it didn't work during the daily upcp Thanks

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  cPRex Jurassic Moderator

  • March 01, 2023 11:11

  Thanks for the additional details. We'd likely need to see a ticket on this so we could find out exactly what is happening. If you are able to submit a ticket, please post the number here so I can follow along.

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