cPanel update error + AlmaLinux 8

airbytes

• February 28, 2023 08:49

Hi guys, i found out a problem with cpanel, trying to access EasyApache 4 in WHM isn't working "Loading profiles.." then trying to update the OS and cPanel, I'm getting the error below.. anyone face same problems? this a cpanel solo where I have a whmcs instance, but I have a second server where I have whm/cpanel production one, i get same problems :-s thanks, alex

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  ffeingol

  • February 28, 2023 14:51

  This "looks" like a DNS or firewall issue. The server either can't get to or can't resolve mirrors.almalinux.org.

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  cPRex Jurassic Moderator

  • February 28, 2023 19:12

  What at @ffeingol said - if you try and ping "mirros.almalinux.org" are you able to connect? I'm guessing you wouldn't be able to based on the error you provided. If so, you could try a traceroute to see where the connection drops to see if it is on your network or something external that your host could help with.

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