Skip to main content

How mail suspension works

Comments

3 comments

  • cPRex Jurassic Moderator
    Hey there! We create a .user@domain.com.suspended_incoming file in /home/username/etc that is an empty touch file to indicate the account has the incoming email suspended. Let me know if that's what you're looking for!
    0
  • plesk4lyf
    Hey @cPRex, Thanks for the update! I'm curious, can that file not be simply deleted and remove the suspension? I suppose this type of suspension isn't the same as an account suspension where you can lock the account from being unsuspended. I'll give a try and see what happens!
    0
  • cPRex Jurassic Moderator
    Yes, you can remove that file and the suspension is undone, but, only the cPanel admin would have access to the option in the user interface or on the command line.
    0

Please sign in to leave a comment.