Outlook Imap configuration errors after Exim update

iTecan

• March 14, 2023 05:58

Hello, one month ago we detected a problem with Outlook client when trying to configure an IMAP account, at first we thought that it was focused on only one domain account but we have noticed that this problem happens in all accounts in our server. This error is happening after the update of cPanel to version 108.0.14 which includes Exim update to version 4.96 After opening a ticket (id 94745787) we only get the following error in the logs: 2023-03-13 12:12:35.515 [29844] TLS error on connection from [95.122.37.227]:49244 I=[185.103.38.175]:465 (SSL_accept): ret 5
We check the following article

• 

  iTecan

  • March 14, 2023 11:22

  UPDATE: After more testings we tried stoping the integration of ESET End Point Antivirus with Microsoft Outlook that includes an Addon, after this test we were able to configure in Outlook the email account with no problem.

  0
• 

  cPRex Jurassic Moderator

  • March 14, 2023 11:34

  Hey there! I'm glad you were able to get that resolved!

  0

Please sign in to leave a comment.