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"SMTP connection lost after final dot" & "SSL_write: syscall: Broken pipe"

microvax
Hello, Today I noticed several error messages like this in my EXIM log file when several users couldn"t send email messages and was wondering if they may be related 2023-03-20 12:15:48 1peJ2N-00EApZ-3C == email@domain R=remoteserver_route T=mailbaby_smtp defer (32): Broken pipe H=relay.mailbaby.net [209.159.154.242]: relay.mailbaby.net [209.159.154.242] 2023-03-20 13:12:59 1peJyX-00EO9i-0j SMTP connection lost after final dot H=static254155.domain (DESKTOPA2M9LRA) [181.224.254.155]:53475 P=esmtpa

Comments

7 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey there! I know this came up in your other thread as well, but is this message incoming to your server? If so, I did some more homework on this, and found that this is usually spam email where they don't send the proper "quit" messages to the mailserver. I wouldn't expect this to cause problems with sending messages out, though.
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  • microvax
    Thanks for replying. The fact is that is issue is also ocurring with normal users trying to send emails using Outlook. BTW I opened a ticket yesterday regarding this problem but it still unattended.
    0
  • cPRex Jurassic Moderator
    Can you post the ticket number here?
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  • microvax
    #94768801
    Can you post the ticket number here?

    0
  • cPRex Jurassic Moderator
    Thanks for that - I'm following along with that ticket on my end now. I will say, we've had a surge of tickets the last few days, so replies may be a bit delayed.
    0
  • microvax
    Hello, I received the suggestion of increasing the value max-children limit for the spamd service however when I checked WHM that value is empty so I was wondering what is the default value so I can increase it
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  • cPRex Jurassic Moderator
    The default value for that field is 200. We have some more details on those options here:
    2

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