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SSL issue

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3 comments

  • cPRex Jurassic Moderator
    Hey there! I would need some additional information before I could help with this, as there isn't a mechanism in cPanel that would be removing the SSL automatically. When this problem happens, can you confirm if the SSL vhost exists inside the Apache configuration file (/etc/apache2/conf/httpd.conf)? That would be the first thing to check since it would be good to know if that vhost is getting overwritten or removed.
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  • charliecres
    yeah, /etc/apache2/conf/httpd.conf this file is exists.... and the problem is I am facing this issue for one specific cPanel.
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  • cPRex Jurassic Moderator
    I had no doubt the file would exist on the server. What I am interested in is if there is a secure vhost for port 443 in that file when you're experiencing the issue. If not, that would indicate something on the system is completely removing the SSL.
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