I need help

vural2123

• April 06, 2023 08:39

My VPS server in hostinger is giving errors like this, can you please help? my main domain is smmxxxx.com hostname tr.smmxxxx.com

• 

  cPRex Jurassic Moderator

  • April 06, 2023 14:06

  Hey there! This message is letting you know that the DNS for the domain isn't handled on the cPanel server. That means you would need to manually copy over the DKIM record to wherever your DNS is hosted, and that will help with the email issues.

  0
• 

  vural2123

  • April 06, 2023 14:08

  Hey there! This message is letting you know that the DNS for the domain isn't handled on the cPanel server. That means you would need to manually copy over the DKIM record to wherever your DNS is hosted, and that will help with the email issues.

  
  Thank you for your answer. My domain name and server are hosted on hostinger. Can you fix this issue for a fee?

  0
• 

  cPRex Jurassic Moderator

  • April 06, 2023 15:00

  We wouldn't be able to provide assistance for that. If you reach out to your hosting provider, they would be able to take care of this quickly for you.

  0
• 

  vural2123

  • April 06, 2023 15:02

  We wouldn't be able to provide assistance for that. If you reach out to your hosting provider, they would be able to take care of this quickly for you.

  
  I can't reach hostinger, if you want I can send you $80 right now. then you can draw this problem

  0
• 

  cPRex Jurassic Moderator

  • April 06, 2023 15:23

  cPanel doesn't offer paid services, and even if we did we wouldn't be able to resolve this as the issue is with the host and nameservers. They would need to be the ones to make this change for you.

  0
• 

  vural2123

  • April 06, 2023 15:26

  cPanel doesn't offer paid services, and even if we did we wouldn't be able to resolve this as the issue is with the host and nameservers. They would need to be the ones to make this change for you.

  
  but this problem is not caused by hostinger, this is cPanel problem. why isn't the support team helping or paying for help?

  0
• 

  cPRex Jurassic Moderator

  • April 06, 2023 15:32

  The issue isn't related to the cPanel tools. cPanel is just letting you know there is a DNS problem with your domain that needs to be resolved outside of your cPanel account.

  0
• 

  vural2123

  • April 06, 2023 15:47

  The issue isn't related to the cPanel tools. cPanel is just letting you know there is a DNS problem with your domain that needs to be resolved outside of your cPanel account.

  
  Ok thanks, I'm arranging a meeting with a hostinger now.

  0

Please sign in to leave a comment.