DCV Error

butikhosting

• May 11, 2023 11:30

I have looked into tens of similar topics none of them helped. And this issue started out of the blue, everything was fine for months, probably years. So I have this domain remarotomotiv.com which is hosted on a different server, only the website runs on my server, hence the A record.

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  cPRex Jurassic Moderator

  • May 11, 2023 18:17

  Hey there! The first thing I do when this happens is to create a file inside the .well-known/acme-challenge directory and see if I can access that in a browser. This can just be a simple text file. If you also get a 404 error when accessing that, that would indicate an issue with the site's configuration (such as a .htaccess problem) or an issue with Apache.

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  butikhosting

  • May 11, 2023 19:19

  Hi thanks for the suggestion, I've tried deleting the /acme-challenge and /pki-validation folders, during autoSSL the folders get re-created but inside is empty but I think thats normal ? I've tried uploading a test file at:

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  cPRex Jurassic Moderator

  • May 11, 2023 20:04

  It might be best to submit a ticket to our team so we can take a look at this for you. Since the test file worked, I would expect the DCV check to work properly as well.

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  butikhosting

  • May 11, 2023 21:15

  OK created the ticket - #95058583

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  cPRex Jurassic Moderator

  • May 11, 2023 21:43

  Thanks for that - I'm following along on my end as well.

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