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cPanel Accounts Not Showing/Working After Update

Comments

10 comments

  • SimpleSonic
    Have you opened a ticket with cPanel support? Working on an issue for 20 days and not opening a ticket to me would be crazy.
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  • cPRex Jurassic Moderator
    Have you tried checking the cPanel log at /usr/local/cpanel/logs/error_log to see if there are any entries there related to the accounts not loading?
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  • shozi
    Have you opened a ticket with cPanel support? Working on an issue for 20 days and not opening a ticket to me would be crazy. [/QUOTE Last Time I Didn't Got Any Help From cPanel I Approx 6 Months Ago When I Was Got Permissions Errors in 90% cPanels :)

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  • shozi
    Have you tried checking the cPanel log at /usr/local/cpanel/logs/error_log to see if there are any entries there related to the accounts not loading?

    Now I'm Not Able To Access The Server With Putty Port 22 Working Fine But Its Not Getting The Root Credentials Even From Port 2087 The Login Working Fine :)
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  • SimpleSonic
    Even From Port 2087 The Login Working Fine

    If you can access WHM with the root login, you should be able to use Terminal in WHM to further investigate your issues.
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  • shozi
    Hello i Got The Problem The Issue is in /etc/apache2/conf/httpd.conf even i was rebuilted that With /scripts/rebuildhttpdconf i was created a testing users in whm & in /etc/apache2/conf/httpd.conf i got the testing users virtual hosts here is the VirtualHost Code: ======================================================================= # To customize this VirtualHost use an include file at the following location # Include "/etc/apache2/conf.d/userdata/ssl/2_4/testdomain/testdomain.com/*.conf" RequestHeader set X-HTTPS 1 RewriteEngine On RewriteCond %{HTTP_HOST} =cpanel.testdomain.com [OR] RewriteCond %{HTTP_HOST} =cpanel.testdomain.com:443 RewriteCond %{HTTP:Upgrade} !websocket [nocase] RewriteRule ^/(.*) /___proxy_subdomain_cpanel/$1 [PT] ProxyPass "/___proxy_subdomain_cpanel" " # END: HTTPS vhosts list ======================================================================= i was restarted httpd or did everything
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  • cPRex Jurassic Moderator
    I would not expect an Apache issue to be related to accounts not showing up in WHM. Can you provide me more details on what issue you're experiencing now?
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  • shozi
    I would not expect an Apache issue to be related to accounts not showing up in WHM. Can you provide me more details on what issue you're experiencing now?

    Sir I Was Reinstalled Apache Too With yum reinstall ea-apache24* -y but it was just setuped testdomain account
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  • cPRex Jurassic Moderator
    I'm not sure what we are trying to fix or why Apache needed to be reinstalled. Can you get me more details on the specific problem you are having?
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  • SimpleSonic
    I'm not sure what we are trying to fix or why Apache needed to be reinstalled. Can you get me more details on the specific problem you are having?

    Since the OP doesn"t want to open a ticket with support and prefers to continue messing with items that are unrelated to his problem, I"m out of suggestions because I highly doubt a cPanel update removed user information and that the OP"s problem goes beyond a cPanel update.
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