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Install on Rocky Linux 9.1 / 9.2

cortecerto
Hello. Is there a command to install the CPanel (even on Edge version) on a PC with Rocky Linux 9.1 / 9.2? Because AWS only have those versions available to EC2. I'm trying to use the following command on a 9.1 version, and it gives me the "cPanel, L.L.C. does not support rockylinux for new installations." error: cd /home && curl -o latest -L https://securedownloads.cpanel.net/latest && sh latest --experimental-os=rockylinux-9.1
PS: Before exec the last command, I've already inserted the command to install the Edge version: echo "CPANEL=edge" > /etc/cpupdate.conf

Comments

12 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey there! I would expect updating the tier to either Current or Edge would allow the installation to complete, so I really can't say why that isn't working. Can you try that command again with the "--experimental-os=rockylinux-9.1" portion removed?
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  • cortecerto
    Hey there! I would expect updating the tier to either Current or Edge would allow the installation to complete, so I really can't say why that isn't working. Can you try that command again with the "--experimental-os=rockylinux-9.1" portion removed?

    Hey there! I've tried without that and it's the same error. I'll attach some pictures.
    0
  • cPRex Jurassic Moderator
    Thanks for the additional details - it seems the installer doesn't like the ID="rocky"
    portion of the OS data and is failing to properly detect that this is a supported operating system. I've created case CPANEL-42882 for our team to work on this, and I'll update this thread once I hear back from them with more details.
    0
  • cortecerto
    Thanks for the additional details - it seems the installer doesn't like the ID="rocky"
    portion of the OS data and is failing to properly detect that this is a supported operating system. I've created case CPANEL-42882 for our team to work on this, and I'll update this thread once I hear back from them with more details.

    Thanks for the help. I'll wait for the update for this.
    0
  • cPRex Jurassic Moderator
    Could you run these two commands and let me know the results? At this point, I'm not able to reproduce on a test machine, so getting the results directly from your server would be helpful: perl -e 'print "$^O\n";' perl -e 'use POSIX; my @uname = POSIX::uname(); print "$uname[4]\n";'
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  • cortecerto
    Hello. Here are the results.
    perl -e 'print "$^O\n";'

    linux
    perl -e 'use POSIX; my @uname = POSIX::uname(); print "$uname[4]\n";'

    x86_64
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  • cPRex Jurassic Moderator
    Thanks, I'll let the team know!
    0
  • cPRex Jurassic Moderator
    Could you send us the contents of /etc/redhat-release as well? cat /etc/redhat-release
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  • cortecerto
    Hello.
    cat /etc/redhat-release

    Rocky Linux release 9.1 (Blue Onyx)
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  • cPRex Jurassic Moderator
    Can you run this command and then try the installation again? rm -rf /var/cpanel/caches
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  • cortecerto
    Can you run this command and then try the installation again? rm -rf /var/cpanel/caches

    It installed without a problem with the following command: cd /home && curl -o latest -L https://securedownloads.cpanel.net/latest && sh latest
    Now I'm configuring CPanel. Thanks for your help.
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  • cPRex Jurassic Moderator
    I'm glad to hear that is working now! The "bug" in this case was the original run where you added the "--experimental-os=rockylinux-9.1" portion to the installation command, which created a specific cache file the installer was looking for. I believe the plan is to update the documentation to remove that portion of the command as it should not be necessary when using the cpupdate.conf file.
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