CPANEL-42899 - Header Response

KTG

• June 03, 2023 13:18

When I inspect I get two returns for the same thing - how do I eliminate one of these?

Cache-Control	no-cache, no-store, must-revalidate, private
Cache-Control	no-cache, no-store, must-revalidate, private

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  cPRex Jurassic Moderator

  • June 05, 2023 14:26

  Hey there! Can we get a bit more content about where you're seeing this and how your server is configured?

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  SimpleSonic

  • June 05, 2023 17:22

  Check your .htaccess file in the root of your site's main folder (typically public_html). .htaccess is a system/hidden file, so in File Manager you'll need to enable "Show Hidden Files" in your File Manager settings (found at the top right in File Manager).

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  KTG

  • June 06, 2023 14:48

  If I go to webmail.myowndomain.com in firefox Right click in open space and choose "Inspect" Network Reload Click on the top item it then loads the responses and at the top I see the following twice, I need to figure out how to get rid of these so it doesn't duplicate I see the following twice Cache-Control no-cache, no-store, must-revalidate, private

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  KTG

  • June 06, 2023 14:53

  Check your .htaccess file in the root of your site's main folder (typically public_html). .htaccess is a system/hidden file, so in File Manager you'll need to enable "Show Hidden Files" in your File Manager settings (found at the top right in File Manager).

  
  Below is the content of my .htaccess file #blank .htaccess # php -- BEGIN cPanel-generated handler, do not edit # Set the "ea-php56"" package as the default "PHP"" programming language. AddHandler application/x-httpd-ea-php56 .php .php5 .phtml # php -- END cPanel-generated handler, do not edit

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  cPRex Jurassic Moderator

  • June 06, 2023 15:05

  Thanks for the clear reproduction steps. I can make this happen on every cPanel server I tested, so the issue isn't unique to your machine. Are you seeing this cause a problem with the server?

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  KTG

  • June 06, 2023 15:15

  It is not causing a problem, but my client, a large bank wants that duplication gone. I don't know if they will rest until the duplication has been removed :)

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  cPRex Jurassic Moderator

  • June 06, 2023 15:33

  Let me reach out to the user interface team and I'll let you know what I find!

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  cPRex Jurassic Moderator

  • June 06, 2023 15:57

  The developers were interested in checking this out, so I've created case CPANEL-42899 to have them take a look. I can't say for sure when (or if) the issue will be resolved, but I'll be sure to post updates as I hear them!

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