iOS / iPhone Auto Config

osirion

• June 20, 2023 04:42

Hey guys, How do I setup automatic configuration to work with iOS/iPhones ? To be clear, I do not mean the downloadable configuration files. I mean to say, when a user goes through the 'Add Account' wizard on their phones, they get presented with a screen which asks for their Name, Email, Password and Description. The phone then, to my understanding, tries to automatically get all the settings from the server (SMTP settings / host names, etc). However, on my server - the user then ends up having to enter host names and the rest all manually. Is there a way that we can setup the required DNS zones up (eg: a "smtp.domain.com" CNAME which appears to be the default iPhones look for as opposed to mail.domain.com) or change settings so that the phone can pick this up automatically? Thanks!

• 

  cPRex Jurassic Moderator

  • June 20, 2023 16:02

  Hey there! By default, cPanel includes the "autodiscover" lines in the DNS zone on the server. They would usually look something like this, where the "x.x.x.x" is the IP address of the domain: _autodiscover._tcp 300 IN SRV 0 0 443 cpanelemaildiscovery.cpanel.net. autodiscover 300 IN A x.x.x.x However, Apple clients do not use the autodiscover records, so there is not an automated way to have the client/device pull that information. This is documented here:

  0
• 

  osirion

  • June 22, 2023 07:28

  Thanks cPRex, I thought Apple did, clearly its doing something else during that steps. Hope they change this, their Mail app is actually lacking a lot of basic features which is rather disappointing.

  0
• 

  cPRex Jurassic Moderator

  • June 22, 2023 18:32

  We have an older feature request here that I was talking with people about yesterday:

  0

Please sign in to leave a comment.