Server Delay in responding to http requests

CraftyPanda

• June 28, 2023 09:31

Hi. We have a dedicated server with Fast Host thats causing us some issues. 1. The server is a fresh install of WHM, about 2 weeks. 2. After roughtly 1.5 hours of uptime, websites stop responding for up to 25 seconds and then load as normal. 3. Chrome Inspect/networking is stalling at the first load for this full time and then after this time the webpage loads fine. 4. Fast Host are adimant its not a issue their end. 5. At no point are any of the server resources being used up at all CPU, Ram etc are all always very low usage. 6. A graceful reboot makes everything work again for another hour or so. Has anyone had anything like this before or could point us in the right direction? I dont know what it could be other than a fasthost issue, but they are doubling down on it not being an issue with them. any help is greatly appreciated.

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  cPRex Jurassic Moderator

  • June 28, 2023 15:03

  Hey there! When you see this issue happen, what do you see when you run "apachectl status" on the machine? That would show what Apache is doing in real-time and could provide a clue.

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  retechpro

  • June 30, 2023 19:16

  Hi. We have a dedicated server with Fast Host thats causing us some issues. 1. The server is a fresh install of WHM, about 2 weeks. 2. After roughtly 1.5 hours of uptime, websites stop responding for up to 25 seconds and then load as normal. 3. Chrome Inspect/networking is stalling at the first load for this full time and then after this time the webpage loads fine. 4. Fast Host are adimant its not a issue their end. 5. At no point are any of the server resources being used up at all CPU, Ram etc are all always very low usage. 6. A graceful reboot makes everything work again for another hour or so. Has anyone had anything like this before or could point us in the right direction? I dont know what it could be other than a fasthost issue, but they are doubling down on it not being an issue with them. any help is greatly appreciated.

  
  How much cpanel hosted on this server? I"ve also faced this type of issue in past.

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