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cPanel Technical Support has been heavily impacted by hurricane Beryl and our ability to respond to tickets has been hindered as a result. We appreciate your understanding and patience as we address these delays.

CPhulk Issues

Comments

5 comments

  • cPRex Jurassic Moderator
    Hey there! It doesn't sound like cPHulk is working properly if the users are being completely blocked from your system, as it really should only be blocking logins and not access to the system in general. I will say that no country code blocking system is perfect, so the second issue you're seeing isn't surprising. It might be best to submit a ticket to our team so we can see the bad behavior in action.
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  • efuzone
    Hey there! It doesn't sound like cPHulk is working properly if the users are being completely blocked from your system, as it really should only be blocking logins and not access to the system in general. I will say that no country code blocking system is perfect, so the second issue you're seeing isn't surprising. It might be best to submit a ticket to our team so we can see the bad behavior in action.

    Ok i will create ticket.
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  • cPRex Jurassic Moderator
    Let me know that ticket number once you've created it so I can follow along!
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  • efuzone
    Let me know that ticket number once you've created it so I can follow along!

    Ticket: #95087651
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  • cPRex Jurassic Moderator
    Thanks for that - I'm following along with that ticket now.
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