Expired SSL on website

davorg

• July 07, 2023 10:16

Hello I have renewed SSL by Sectigo on one of my domains. SSL is renewed - see pic in attachment. But when I open web page, there is still old SSL cert. I have restart HTTP Service, delete NGINX Cache, tried different browsers and there is still old SSL. Whart to try? Regards,Davor

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  cPanelWilliam

  • July 07, 2023 15:54

  Hey! If you're using any 3rd party plugin such as Bitninja or a 3rd party Nginx service, I'd suggest temporarily disabling them to see if they are causing the expired SSL certificate to be served on the website. If you're using cPanel-provided nginx, we've seen that in some instances, performing a hard restart ( /scripts/restartsrv_nginx --hard
  ) can force the new SSL certificate to be served. If you've tried these options and they did not help to resolve the issue, I would recommend opening a ticket so our support team can take a closer look.

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  davorg

  • July 07, 2023 16:53

  Hello Tnx, restarting NGINX helped. Regards,Davor

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