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Where is the correct leapp?

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5 comments

  • ffeingol
    I'd suggest opening a ticket with either CL or cPanel depending on whom you purchased your license from. Having said that, in reading CL's elevate page, it sounds like they developed their script/process with leapp and it's not something that you need to install.
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  • jndawson
    I'd suggest opening a ticket with either CL or cPanel depending on whom you purchased your license from. Having said that, in reading CL's elevate page, it sounds like they developed their script/process with leapp and it's not something that you need to install.

    We opened a support ticket with CL support after we received an answer back from CL support to open a support ticket.
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  • cPanelWilliam
    Hello! [QUOTE]Where do we find the correct leapp? Do we even need to use leapp?
    @ffeingol is correct, you shouldn't need to manually install leapp to run ELevate. With that said, the ELevate process does log some information within /var/log/leapp/
    , so that directory can be useful to check should you run into issues with the upgrade. Regarding the issue you encountered, you should be able to get past the errors by disabling any unsupported repositories and removing the packages installed from them. The following article should help with disabling repositories:
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  • jndawson
    @ffeingol is correct, you shouldn't need to manually install leapp to run ELevate. With that said, the ELevate process does log some information within /var/log/leapp/
    , so that directory can be useful to check should you run into issues with the upgrade. Regarding the issue you encountered, you should be able to get past the errors by disabling any unsupported repositories and removing the packages installed from them. The following article should help with disabling repositories:

    We removed/cleaned the repository already since the '/scripts/elevate-cpanel --check' said to. Still waiting for CL support to respond with an answer.
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  • jndawson
    Finally, after much back and forth, CL support said leapp doesn't need to be installed.
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