Security Advisor errors

Nirjonadda

• July 18, 2023 15:09

I am also getting in cPanel Security Advisor. Failed to determine if a reboot is necessary: An unknown error in the "Cpanel::Exception::ProcessFailed" package has occurred. Failed to check whether running executables are up-to-date: An unknown error in the "Cpanel::Exception::ProcessFailed" package has occurred.

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  cPRex Jurassic Moderator

  • July 19, 2023 16:42

  @Nirjonadda - that seems different than the earlier posts in this thread. Can you try a forced cPanel update with the "/scripts/upcp --force" command to see if that helps?

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  Nirjonadda

  • July 19, 2023 21:37

  @Nirjonadda - that seems different than the earlier posts in this thread. Can you try a forced cPanel update with the "/scripts/upcp --force" command to see if that helps?

  
  Already done but doesn't help. Error still are same.

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  cPRex Jurassic Moderator

  • July 20, 2023 14:58

  Can you run the following command to see if there is a result? grep nospoof /etc/hosts
  If so, can you remove the "nospoof" line or comment it out in that file to see if that helps fix this issue?

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  Nirjonadda

  • July 20, 2023 21:05

  Can you run the following command to see if there is a result? grep nospoof /etc/hosts
  If so, can you remove the "nospoof" line or comment it out in that file to see if that helps fix this issue?

  
  Does not have any result.

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  cPRex Jurassic Moderator

  • July 21, 2023 13:14

  It would probably be best to submit a ticket to our support team so we can take a look. I've seen many causes for that error, so it would be much easier if we had access to the system to troubleshoot.

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  Nirjonadda

  • July 21, 2023 21:00

  Please note, I am using AlmaLinux v9 with cPanel Version 114

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