Autorespond global or domain level frequency limiting

unco

• July 28, 2023 13:10

Hi - Is there anyplace I can set autorespond frequency to a minimum of 8 hours, rather than 0? Thanks! Beth

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  cPRex Jurassic Moderator

  • July 31, 2023 17:17

  Hey there! I believe we cover that in our documentation here:

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  unco

  • August 02, 2023 18:33

  Thanks for replying. I do know about that, but I have a group of 400 email addresses that I'd have to go through one by one to change that. What I'm hoping is that there's some way to change it globally for the entire domain. Some text file I can edit? Thanks! Beth

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  cPRex Jurassic Moderator

  • August 02, 2023 19:08

  We do have API calls that would help automate this process a bit, although you'd need to create a script or loop to use them on all the accounts at once:

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  unco

  • August 02, 2023 20:02

  Thanks! I'll check it out this weekend. Beth

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  unco

  • August 03, 2023 00:35

  I have another quick question. If I edit auto_responder.html.tt, will it be overwritten by subsequent cpanel updates? I've changed it so the default value is 24. I want to change it so that 0 isn't an option. I'll have a backup copy to restore if it's overwritten, but I'm wondering if that will happen? Or, is there a place to save customizations for files in /usr/local/cpanel/base/frontend/jupiter/mail? Thanks, Beth

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  cPRex Jurassic Moderator

  • August 03, 2023 14:50

  Yes, that file would get overwritten with future cPanel updates.

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