Packages sync with Mail Node

metabo

• August 02, 2023 15:17

Hello, I have configured a main server with a mail node, how can I get the packages from the main server to synchronize with the mail node? Best Regards

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  cPRex Jurassic Moderator

  • August 03, 2023 15:10

  Here there! There isn't a way to do that, as cPanel users can't be created or log in to systems on the child node. This would mean that there is no reason to have packages on the child mail node. Can you let me know specifically what you're trying to do on the system?

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  metabo

  • August 04, 2023 22:03

  Here there! There isn't a way to do that, as cPanel users can't be created or log in to systems on the child node. This would mean that there is no reason to have packages on the child mail node. Can you let me know specifically what you're trying to do on the system?

  
  HI! Thanks for the answer When i tray to change the package of an account the process failed with the error showed in the attachment

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  cPRex Jurassic Moderator

  • August 07, 2023 12:22

  Are you making that change on the parent server? All the work related to accounts needs to happen on the parent server and not the child node.

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  metabo

  • August 07, 2023 15:35

  Are you making that change on the parent server? All the work related to accounts needs to happen on the parent server and not the child node.

  
  Yes, i made the change in the parent server

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  cPRex Jurassic Moderator

  • August 07, 2023 15:52

  Could you submit a ticket to our team so we can check this out?

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