Skip to main content

DNS not resolving although nameservers are running

batusenyuz
I installed cPanel on Ubuntu 20.04 operating system on Google Cloud. Although my hostname and nameserver addresses work, my queries on dnschecker.org are not resolved on some country servers. When I query dnschecker again, the closed country opens, the others are closed. I had this problem on Amazon EC2 as well as on google cloud. There were no such problems in google cloud centos 7 before. I installed Almalinux and tried it, it still didn't work.

Comments

12 comments

Date Votes
  • batusenyuz
    Etc website dns
    0
  • retechpro
    I installed cPanel on Ubuntu 20.04 operating system on Google Cloud. Hostname: lily.zumuhost.com NS: ns1.zumuhost.com ns2.zumuhost.com Although my hostname and nameserver addresses work, my queries on dnschecker.org are not resolved on some country servers. When I query dnschecker again, the closed country opens, the others are closed. I had this problem on Amazon EC2 as well as on google cloud. There were no such problems in google cloud centos 7 before. I installed Almalinux and tried it, it still didn't work.

    I"ve checked the ns. It working fine
    0
  • cPRex Jurassic Moderator
    I also am not seeing any issues with the DNS on my end when I check using a tool like intodns.com. If you're seeing intermittent problems with the DNS connecting, it would be best to reach out to your hosting provider or datacenter and have them do some additional testing.
    0
  • batusenyuz
    intodns problem this issue already exists on some country servers. dnschecker will give more accurate results. something is not right
    0
  • batusenyuz
    I"ve checked the ns. It working fine

    There are problems in countries like T"rkiye and we are in Turkey. It was working fine for Turkey on Centos 7 installed on Google Cloud.
    0
  • batusenyuz
    intodns problem this issue already exists on some country servers. dnschecker will give more accurate results. something is not right

    Even this query shows the old google server's ip. Why does the old server IP appear from Turkey even though the a records are up to date? Two different companies show in two different ways. I will go crazy
    0
  • cPRex Jurassic Moderator
    Did you recently make a DNS change? If so, this could just be propagation that you're seeing.
    0
  • batusenyuz
    It has been 4 days since the DNS change was made. Every time you press renew on DNSchecker site, T"rkiye gives a response, not a response.
    0
  • batusenyuz
    Did you recently make a DNS change? If so, this could just be propagation that you're seeing.

    Could it be that my restoring the backups from the old server to the new server with restorepkg is causing this issue?
    0
  • cPRex Jurassic Moderator
    Anything is possible - this would really be best handled in a ticket so we can have access to both machines and see all the affected IP addresses.
    0
  • batusenyuz
    Should I open a ticket and share root information?
    0
  • cPRex Jurassic Moderator
    You certainly could - just let me know the ticket number here once that's done so I can follow along.
    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post