404 after modifying account

chrisvdgeld

• August 31, 2023 06:11

Hi, The website owners of the Wordpress I am working on decided to change their domain. I modified my account to change the main domain and now I get 404 on any page. (redacted private domain and IP information)

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  cPRex Jurassic Moderator

  • August 31, 2023 11:27

  Hey there! I removed a section of your post as we can't share public IP addresses or domain names. You won't be able to use the WHM >> Modify an Account tool alone to change the name of a WordPress installation. While that will be required as part of the work, WordPress stores *everything* inside a database, so you'd need to modify all the database entries as well. A better option that is available in cPanel would be to clone the site using WordPress Toolkit, as outlined here:

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  chrisvdgeld

  • August 31, 2023 11:29

  Hey there! I removed a section of your post as we can't share public IP addresses or domain names. You won't be able to use the WHM >> Modify an Account tool alone to change the name of a WordPress installation. While that will be required as part of the work, WordPress stores *everything* inside a database, so you'd need to modify all the database entries as well. A better option that is available in cPanel would be to clone the site using WordPress Toolkit, as outlined here:

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  chrisvdgeld

  • August 31, 2023 12:06

  Update: Seems that the problem was in the .htaccess - the "modify account" made the syntax of that file all funky. Copied an old copy of it and it suddenly worked great. Thank you anyway!

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  SimpleSonic

  • August 31, 2023 14:48

  Did you update the "Site URL" in the WordPress configuration to the new domain name?

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