API failure: Cpanel::OS on Rocky Linux 9

atmozphera

• September 20, 2023 11:11

Hi, After installing Cpanel/WHM (version 114 - latest) on Rocky Linux 9, updating it and using EA-PHP (8.x), I started receiving these errors when I try to do things in WHM like terminate the account or use a resource: API failure: Cpanel::OS::Linux does not implement package_manager_module at /usr/local/cpanel/Cpanel/Pkgr.pm line 58 API failure: Cpanel::OS::Linux does not implement user_crontab_dir at /usr/local/cpanel/Whostmgr/Accounts/Remove.pm line 418 I searched for this error and didn't find anything conclusive, does anyone have any tips on what I can update or how to fix this? Best regards,

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  cPRex Jurassic Moderator

  • September 20, 2023 20:20

  Hey there! Just so I can confirm the exact operating system on the machine, can you post the output of this command? cat /etc/redhat-release
  

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  atmozphera

  • September 20, 2023 20:53

  Hi @cPRex my CloudLinux release he is 9.2, not support by Cpanel/WHM yet. Thanks for reply.

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  cPRex Jurassic Moderator

  • September 20, 2023 20:56

  There you go - we don't have support for CL 9 just yet, so that's the issue!

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