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IP address issue

programmertehamatech
@programmertehamatech - it's best to keep threads limited to just one question, but you can do this through WHM >> Change Site's IP Address

I added an IP and its cell is the main IP subscriber And link the new IP to the account in the reseller, but when opening the site

Comments

24 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey there! It looks like the DNS has propagated at my location. Are you getting the correct IP address for the domain on your end?
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  • programmertehamatech
    Hey there! It looks like the DNS has propagated at my location. Are you getting the correct IP address for the domain on your end?

    I don't understand what you mean, but I have a custom address I don't want to use it for full-time sites I want each site to have its own address
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  • programmertehamatech
    Hey there! It looks like the DNS has propagated at my location. Are you getting the correct IP address for the domain on your end?

    I have a custom address I want every cpanel account on my server to have an IP IP: 194.x.x.133 I own this address I created a new IP, which is IP: 194.x.x.137 I created a sender in CPanel and gave it the custom IP address: 194.x.x.133. Then connect the address 194.x.x.137 and share it with the reseller I created a new CPanel account and linked it to the reseller and gave it the address 194.x.x.137. Didn't work for me Can you tell me or give me educational links about that? I want the first time I create an account under the reseller that it will be automatically given a different address
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  • cPRex Jurassic Moderator
    There is not a way to have that type of configuration in cPanel. You would need to have each website on a dedicated IP address, which would need to be adjusted after the account is created.
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  • programmertehamatech
    There is not a way to have that type of configuration in cPanel. You would need to have each website on a dedicated IP address, which would need to be adjusted after the account is created.

    From where this is done, you can get an educational link or an educational video
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  • cPRex Jurassic Moderator
    This change would be made in WHM >> Change Site's IP Address
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  • programmertehamatech
    This change would be made in WHM >> Change Site's IP Address

    I did that but the ip doesn't work?
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  • cPRex Jurassic Moderator
    Can you get us more details on what exactly isn't working? Is the site not displaying properly? Does the IP not respond to ping?
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  • programmertehamatech
    This change would be made in WHM >> Change Site's IP Address

    I did that but the ip doesn't work? IP: 194.x.x.133 This master is dedicated
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  • programmertehamatech
    Can you get us more details on what exactly isn't working? Is the site not displaying properly? Does the IP not respond to ping?

    I have a custom address I want every cpanel account on my server to have an IP IP: 194.x.x.133 I own this address I created a new IP, which is IP: 194.x.x.137 I created a sender in CPanel and gave it the custom IP address: 194.x.x.133. Then connect the address 194.x.x.137 and share it with the reseller I created a new CPanel account and linked it to the reseller and gave it the address 194.x.x.137. Didn't work for me Can you tell me or give me educational links about that? I want the first time I create an account under the reseller that it will be automatically given a different address
    0
  • programmertehamatech
    Can you get us more details on what exactly isn't working? Is the site not displaying properly? Does the IP not respond to ping?

    I added an IP and its cell is the main IP subscriber And link the new IP to the account in the reseller, but when opening the site alt="1696341335074.png"]https://forums.cpanel.net/attachments/1696341335074-png.84649/
    alt="1696341364635.png"]https://forums.cpanel.net/attachments/1696341364635-png.84653/
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  • cPRex Jurassic Moderator
    I see that domain is pointed to the .133 IP address in DNS. You would also need to update the DNS manually if that isn't hosted on the cPanel server.
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  • programmertehamatech
    I see that domain is pointed to the .133 IP address in DNS. You would also need to update the DNS manually if that isn't hosted on the cPanel server.

    I don't understand, can you explain more to me? Or give me a tutorial link Note that the IP ending in 133, which is the assigned address, is full And it works But I created a new IP, the same as the one allocated, but replaced 133 with 137 It didn't work for me
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  • programmertehamatech
    See I have the same IP for all my sites and this is wrong for me
    I see that domain is pointed to the .133 IP address in DNS. You would also need to update the DNS manually if that isn't hosted on the cPanel server.

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  • cPRex Jurassic Moderator
    I did check the DNS and confirmed that is being hosted locally on your cPanel server, so the problem wouldn't be DNS. However, I don't see that the IP addresses are up and running on the system properly, as I can't connect to port 80 on those: # telnet 194.x.x.137 80 Trying 194.163.150.137... telnet: connect to address 194.163.150.137: Connection refused
    You'll want to speak to your hosting provider or datacenter to have them check on why those IPs are not responding properly.
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  • programmertehamatech
    I did check the DNS and confirmed that is being hosted locally on your cPanel server, so the problem wouldn't be DNS. However, I don't see that the IP addresses are up and running on the system properly, as I can't connect to port 80 on those: # telnet 194.x.x.137 80 Trying 194.163.150.137... telnet: connect to address 194.163.150.137: Connection refused
    You'll want to speak to your hosting provider or datacenter to have them check on why those IPs are not responding properly.

    I own a vps server Can I solve the problem?
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  • cPRex Jurassic Moderator
    Probably not - the IP may not be properly routed to your machine at the network level.
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  • programmertehamatech
    Probably not - the IP may not be properly routed to your machine at the network level.

    The hosting company gave me only one dedicated address for a satellite server
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  • programmertehamatech
    The hosting company gave me only one dedicated address for a satellite server

    The hosting company gave me only one dedicated address for a satellite server Can I create subtitles from it or not? Or shared addresses
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  • cPRex Jurassic Moderator
    No, cPanel doesn't allow multiple shared IP addresses.
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  • programmertehamatech
    No, cPanel doesn't allow multiple shared IP addresses.

    Ok, I am your mother, a custom address Is it normal for websites to have full subsidiaries and full resellers with the same address?
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  • cPRex Jurassic Moderator
    Yes - I would say a vast majority of cPanel servers run with only one IP address for everything, including all domains and nameservers.
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  • Fransa Consultancy

    I think this issue is same as mine 

     

    I am facing the same issue. 

    I have 2 public IP in my WHM server.

    IP A is assigned to 5 cpanel accounts V, W, X, Y, Z, out of 5, one is a reseller account X. 

    IP B is assigned to the reseller X, when reseller X creates an cpanel account named S, IP B is getting assigned to it, but the website of S always gives connection refused. 

    I can see the port 80 and 443 traffic hitting to my WHM server when I try to open the website, but I can just see Syn / RST packets only. All other websites on IP A is working fine. 

    If I move Account S out of the reseller account, it works absolutely fine. 

    What am I missing here?

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  • cPRex Jurassic Moderator

    It sounds like a problem with the IP configuration on the machine at a deeper level than the cPanel system.  Can you have your datacenter check that network configuration?

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