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Password changes

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2 comments

  • cPRex Jurassic Moderator
    Hey there! We need a bit more information here - who is "they" and why did they have access to the account? Knowing that will help us guide you in the right direction.
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  • Stella@webhostingworld
    Greetings. They changed our access password to Cpanel and the recovery email. What can we do to regain access?

    Greetings. They changed our access password to Cpanel and the recovery email. What can we do to regain access?

    To secure cPanel access we recommend to enable 2FA( Two-Factor Authentication) for cPanel and notification about contact information changes, This can be enabled from cPanel >> Contact Information.
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