Ran into Install issues with EA failing

Steini Petur

• November 18, 2023 06:27

Hi, Ran into this [2023-11-18 12:04:38 +0000] [68060] ( INFO): Completed execution of "/usr/local/cpanel/scripts/check_cpanel_pkgs --fix --no-broken --no-digest --download-only" in 4.721 second(s) [2023-11-18 12:04:38 +0000] [68060] (DEBUG): _wait_for_background_pids: 68270 [2023-11-18 12:04:38 +0000] [68060] (FATAL): The background process "EA4 Install" failed with a fatal error: The subprocess reported error number 127 when it ended. 2023-11-18 12:04:39 44 [63241] ( INFO): cPanel is here to help! Our Technical Support team is just a click away at Ended up finding this

• 

  Herry Cranston

  • December 16, 2023 09:37

  Did you find solution?

  0
• 

  Andrew

  • December 16, 2023 10:00
  • Edited

  What is the output of the above command if you execute it directly?

  /usr/local/cpanel/scripts/check_cpanel_pkgs --fix --no-broken --no-digest --download-only

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!*
  EmergencySupport - Professional Server Management and One-time Services

  0
• 

  Herry Cranston

  • December 16, 2023 10:09

  /usr/local/cpanel/scripts/check_cpanel_pkgs --fix --no-broken --no-digest --download-only This is exactly what I have been getting

  0
• 

  Herry Cranston

  • December 16, 2023 10:09

  What solution do you recommend

  0
• 

  Andrew

  • December 16, 2023 10:52

  Please run that command and let us know the output or even better if you run this:

  /usr/local/cpanel/scripts/check_cpanel_pkgs --fix

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!*
  EmergencySupport - Professional Server Management and One-time Services

  0
• 

  Herry Cranston

  • December 16, 2023 10:54

  Didn’t fix the issue
  Instead I just entered my whm and it says I have no free ip or nameserver linked

  0
• 

  cPRex Jurassic Moderator

  • December 18, 2023 04:45

  It may not have fixed the issue, but was there any output from that command at all?

  The no free IP or nameserver warning would not be related to this issue.

  0

Please sign in to leave a comment.