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upcp failing, number_of_preview_lines

GoWilkes
I'm constantly getting an email alert that upcp is failing: /usr/local/cpanel/scripts/upcp" script as PID "4701" for longer than 6 hours. The system will terminate this process and run the script again.
Update log preview:
number_of_preview_lines
Any suggestions?

Comments

3 comments

Date Votes
  • kodeslogic
    First kill all active upcp processes then execute the below two commands from root user. # /scripts/rpmup # /scripts/upcp --force
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  • cPRex Jurassic Moderator
    I'd want to see what shows up in the cPanel error log at /usr/local/cpanel/logs/error_log. I would guess there is an issue causing it to run for so long, such as high server load. You may also find useful data in the most recent update logs, which are located in /var/cpanel/updatelogs
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  • GoWilkes
    You may also find useful data in the most recent update logs, which are located in /var/cpanel/updatelogs

    Thanks for that! I did find this in the logs: [2023-11-25 03:53:11 -0500] W NOTE: A system upgrade was not possible due to the following blockers: [2023-11-25 03:53:11 -0500] W [FATAL] - Newer releases of cPanel & WHM are not compatible with your operating system. Upgrade your OS, or use the Update Preferences screen to select a Long-Term Support release for use with your OS. cPanel & WHM 11.114.0.12 supports AlmaLinux 8/9, CloudLinux® 8, Rocky Linux™ 8/9, Ubuntu 20 only. Please see our OS End of Life policy for more information.
    So I guess that's the problem :-/ I'm using CentOS 7.9.2009, so I'm going to have to update the OS. I changed "Update Preferences" to LTS for now, and I suspect that will stop the warnings, at least.
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