Intermittent Server Downtime and cPanel Unavailability Across Multiple Servers

foxmedo

• November 13, 2023 14:18

I am encountering a perplexing issue with multiple servers, including both dedicated servers and VPS, and I'm seeking insights or suggestions to resolve it. Issue Description: Symptoms: At random intervals, websites become inaccessible, and cPanel fails to load. This issue occurs without a specific pattern in terms of time or duration. Server Specifications: The problem has been observed on different servers in different data centers (OVH & Contabo), including: [LIST]

Dedicated servers with over 32 CPUs and 128 GB RAM.

Various VPS configurations. Frequency: The issue is intermittent and unpredictable.

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  cPRex Jurassic Moderator

  • November 13, 2023 19:30

  Hey there! I'm not sure there's a way we can help with this as there isn't much information to go on. It would be best to pick one system and focus on that to see if you can find any root cause. However, if bot the websites AND cPanel are not accessible, that indicates a low level problem, such as with the OS itself or a networking issue, as cPanel does not rely on the same Apache webserver as your websites do to function.

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