CPanel Server Services Down After Migration and Reboot

syavash

• November 23, 2023 08:22

Hi everyone I am facing an issue with my CPanel server after migrating accounts earlier this month. The server is running WHM cPanel v114.0.11 on AlmaLinux 8.8, along with CloudLinux and LiteSpeed Elite. After rebooting the server, I noticed that all the services were shown as "Down" on the "Service Status" page. After 3 Days, Upon conducting some research, I discovered that the tailWatch functionality is not working properly. As a result, certain CPanel functionalities have been affected, such as account suspension not working unless I manually restart the Apache service. Upon examining the "/usr/local/cpanel/logs/tailwatchd_log" file, I found the following message: "Tail Watch is waiting for the system to finish booting...." This message remains unchanged and does not progress. I have attempted to resolve this issue by running "/scripts/upcp --force," but unfortunately, the problem persists. I kindly request the assistance of the CPanel community in helping me troubleshoot and resolve this issue. Your expertise and guidance would be greatly appreciated.

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  cPRex Jurassic Moderator

  • November 28, 2023 17:47

  Hey there! Can you share the output of the following command on the server? systemctl list-jobs That will let us know which direction to start troubleshooting.

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