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Can't logout after upgrade to 116.0.6

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8 comments

  • rbairwell

    I assume you aren't seeing the "person icon" which has the logout item listed (as shown here on my WHM 116.0.6 machine using Brave 1.60.118 (Chromium 119.0.6045) on Windows 10 Pro.

    If this is the case, can you let "us" know which web browser you are using on which platform (and possibly your screen/window resolution "just in case").

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  • cPRex Jurassic Moderator

    Hey there!  I'm not completely sure what controls you're referring to, but if you click the circular person image in the top right there is a logout option under there!

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  • Colin Kirsopp

    There is no person image in the top right. There are no controls there at all! 

    That's the problem.

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  • cPRex Jurassic Moderator

    Can you post a screenshot of what you see in your WHM?

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  • Colin Kirsopp

    There's nothing to see.  The top right of the screen is just completely blank.  No controls, no nothing!

    The controls were there as normal before the upgrade, after the upgrade just a blank space

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  • cPRex Jurassic Moderator

    Thanks for the screenshot - that's interesting, but no, I don't have any similar reports of this on my end.  It seems you're missing two entire sections of the page - the top header with the server stats, and the second bar with the search function and logout button.

    Have you tried a different browser to confirm it's not a local browser issue?

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  • Colin Kirsopp

    OK, that sorted it.

    I tried logging in through Edge instead of Chrome.

    I was prompted to accept some settings changes (which I wasn't on Chrome).  It then booted into WHM with everything working correctly. 

    I then refreshed on Chrome and now that is working too. 

     

     

     

     

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  • cPRex Jurassic Moderator

    I'm glad that's all it was!

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