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Special characters not working - Migration Cari Net -> cPanel

Rafael Vidal
My website works pretty fine on the server it is right now. It was built mainly in PHP and MySQL. I'm migrating it from a server that uses Cari Net Panel to another one that uses CPanel. The problem is that when I send my website files and DB to the new server, my website loses special characters. I have tried to import the DB in some ways (UTF -8, ISO 8859-1, Latin1, etc), but the problem stills. I can't figure out where the problem is neither how to fix it. Here are the links for both (working and not working) tests. Current server: (working fine) New server: (special characters issue) What should I look for? How can I fix it? Current Server with Cari Net Panel MySQL 4.0.18 PHP 4.3.10 New Server with CPanel MySQL 5.1.70 PHP 5.2.17 Thank you

Comments

10 comments

Date Votes
  • cPanelMichael
    re: Special characters not working - Migration Cari Net -> cPanel Hello :) It's possible the differences between the PHP and MySQL versions are the cause of this issue. Is there is a newer version of the PHP script you are using that you can update to? Or, is there a specific character set requirement that is listed in the script's documentation? Thank you.
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  • Rafael Vidal
    re: Special characters not working - Migration Cari Net -> cPanel Hey Michael, you are right, it seems that the problem is the character set... I have no idea on how to fix it. Some server side thing is making the declared character set (HTML) useless. EDIT: I just realized that there is no problem with the DB so far. (displaying DB contents I mean)
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  • cPanelMichael
    re: Special characters not working - Migration Cari Net -> cPanel You may want to consult with the script developer to see if there are any specific server settings that you need to modify. Thank you.
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  • Rafael Vidal
    re: Special characters not working - Migration Cari Net -> cPanel What you mean? What is that? I'm the owner of my CPanel.
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  • cPanelMichael
    re: Special characters not working - Migration Cari Net -> cPanel Do you have root access to the server? If not, you may want to consult with your web hosting provider for assistance. Or, you may want to consult with the developer of the PHP script that you are using. Thank you.
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  • Rafael Vidal
    re: Special characters not working - Migration Cari Net -> cPanel I have talked to my hosting provider as it seems a configuration on their side is avoiding my client website to work properly. Thank you mr. Michael, for your attention.
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  • Rafael Vidal
    re: Special characters not working - Migration Cari Net -> cPanel Michael, I'm reporting this issue [QUOTE]Software error: DBD::mysql::db do failed: UPDATE command denied to user 'support'@'208.74.125.35' for table 'users' at dologin.cgi line 90. For help, please send mail to the webmaster (bits@cpanel.net), giving this error message and the time and date of the error.
    I found this today when trying to access this page:
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  • cPanelMichael
    Could you check now and let us know if the issue persists? It may have been a temporary issue with our ticket system. Thank you.
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  • BOLO MAGIC

    Tried what was suggested in here:

    https://docs.cpanel.net/knowledge-base/third-party/the-lets-encrypt-plugin/108/#installation

    and here is the error I got:

    [root@server ~]# /usr/local/cpanel/scripts/install_lets_encrypt_autossl_provider


    Cpanel::Exception::HTTP::Server/(XID d7c2ub) The response to the HTTP (Hypertext Transfer Protocol) “GET” request from “https://securedownloads.cpanel.net/cpanel-plugins/0/cpanel-plugins.repo” indicated an error (403, Forbidden): <!DOCTYPE html>
    <!--[if lt IE 7…
     at /usr/local/cpanel/Cpanel/HTTP/Client.pm line 132.
            Cpanel::HTTP::Client::request(Cpanel::HTTP::Client=HASH(0x2059ea8), "GET", "https://securedownloads.cpanel.net/cpanel-plugins/0/cpanel-pl"..., HASH(0x2059fc8)) called at (eval 6) line 6
            HTTP::Tiny::get(Cpanel::HTTP::Client=HASH(0x2059ea8), "https://securedownloads.cpanel.net/cpanel-plugins/0/cpanel-pl"...) called at /usr/local/cpanel/Cpanel/Plugins/Repo.pm line 108
            Cpanel::Plugins::Repo::get_config() called at /usr/local/cpanel/Cpanel/Plugins/Repo.pm line 60
            Cpanel::Plugins::Repo::install() called at /usr/local/cpanel/Cpanel/Plugins.pm line 155
            Cpanel::Plugins::install_or_upgrade_plugins("cpanel-letsencrypt-v2") called at /usr/local/cpanel/scripts/install_lets_encrypt_autossl_provider line 19
            scripts::install_lets_encrypt_autossl_provider::run() called at /usr/local/cpanel/scripts/install_lets_encrypt_autossl_provider line 16

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  • cPRex Jurassic Moderator

    BOLO MAGIC - this thread is 11 years old - you should really make a new thread for your issues.

    That being said, you have to be on cPanel 110 in order for the Let's Encrypt installation to work properly.

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